Member Services Representative Weekends

3 months ago


Cincinnati, United States Planet Fitness - Midwest Management Group Full time
Job DescriptionJob Descriptionhe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities


  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • CPR certification required.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.



  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet gym members, prospective members and guests, providing exceptional...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet gym members, prospective members and guests, providing exceptional...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet gym members, prospective members and guests, providing exceptional customer service.Handle all...


  • Cincinnati, United States Cincinnati Police Federal Credit Union Full time

    Job DescriptionJob DescriptionMember Service Representative / TellerCincinnati Ohio Police Federal Credit Union (COPFCU) is looking for a full-time Member Service Representative/Teller to provide service, information and exceptional customer service regarding all products and services offered by COPFCU.Do you have a friendly and helpful demeanor? Are you...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Cincinnati, United States Accurate Courier Services Full time

    Job DescriptionJob DescriptionSalary: 17.00WHO WE AREAccurate Courier Services is a national leader in offering Medical Courier services to the largest health networks in the country. We are rapidly expanding in the Cincinnati area and are looking for professional minded Customer Service Representatives to join our team!  As a part of the Accurate Courier...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet gym members, prospective members and guests, providing exceptional...


  • Cincinnati, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Cincinnati, United States Kristen Jackson - State Farm Agent Full time $40,000 - $50,000

    Job DescriptionJob DescriptionCompany Overview: Kristen Jackson - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a...


  • Cincinnati, United States Consolidated Employer Services Full time $60,000

    Job DescriptionJob DescriptionConsolidated Employer Services (CES) is one of the fastest-growing companies in Ohio, providing administrative services and support for small and midsize businesses in areas like risk management, payroll, human resources, and employee benefits.As a Sales Representative at CES, you will join a dynamic work environment set out to...


  • Cincinnati, United States World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...


  • Cincinnati, United States Cincinnati Symphony Orchestra Full time

    Job Type Part-time Description Reporting to the Assistant Box Office Managers, the Part-Time Patron Service Representative (PSR) serves as one of the first points of engagement with our patrons. Successful candidates are professional and personable individuals who show great attention to detail in a fast-paced environment, an interest in classical music, and...


  • Cincinnati, Ohio, United States Cincinnati Police Federal Credit Union Full time

    Position OverviewMember Service Representative / TellerCincinnati Ohio Police Federal Credit Union (COPFCU) is seeking a dedicated full-time Member Service Representative/Teller to deliver exceptional service and information regarding all offerings from COPFCU.Are you known for your friendly and supportive attitude? Are you interested in an entry-level role...


  • Cincinnati, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...


  • Cincinnati, United States Rumpke Waste & Recycling Full time

    Customer Service Representatives receive and respond to calls from residential customers, serving as the first point of contact for customers to resolve customer issues. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers'...


  • Cincinnati, United States Response Marketing Full time

    Our goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer acquisition rates with no sacrifice...


  • Cincinnati, United States Spectrum Inc Full time

    Job Description Spectrum will be hosting a job fair on August 27th, 2024, from 10am-3pm at Embassy Suites 4554 Lake Forest Drive Blue Ash, OH. Please bring a copy of your resume with you and we hope to see you there! We will be Interviewing/Hiring for Customer Service Billing Reps (Call Center). Our starting pay is $20.00 per hour. The schedules we are...


  • Cincinnati, United States Response Marketing Full time

    Our goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer acquisition rates with no sacrifice...