Warehouse Operations Manager

2 weeks ago

Paterson, United States Something Different Party Rental Full time
Job DescriptionJob Description

Warehouse Operations Manager

Overview

  • Run a party rental warehouse, and develop warehouse operations systems. 
  • Create smooth processes from office to warehouse. 
  • Determine product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; refine processes for receiving product, picking, packing, routing, returning, equipment utilization, inventory management, and trucking; on-going education of warehouse staff.

 

Warehouse

General

  • Recruit, select, train, schedule, and coach WH employees. Communicate job expectations; conduct employee reviews; enforce policies and procedures.
  • Maintain a positive working environment with an emphasis on communication.
  • Maintain floor authority and set the working pace and daily work expectations.
  • Participate in creating strategic plans and reviews; prepare and complete action plans; implement standards; resolve problems; complete audits; identify trends.
  • Develop warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment and procedures.
  • Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; comply with legal regulations.

Specific

  • Ongoing evaluation and improved use of existing software, evaluate new software
  • Determine WH workflow based on work load, schedule labor to complete tasks
  • Update Job/Labor board daily
  • Oversee department assignments; returns/unpacking; cleaning of returned product; re-stocking; picking; prepping; truck packing and check for accuracy
  • EOD leave next day driver and labor assignments
  • Ongoing Inventory projects
  • Asses and refine work flow in each step of the process from Account Manager communication to final re-stock
  • Facilitate equipment maintenance including Dishwasher, Washing Machines, Dryers, Press
  • Vehicle Fleet Operations including routine registration, DOT inspections, preventative maintenance, as needed maintenance
  • On-call responsibility
  • Order supplies

Routing

Support SDPR general business operations by routing, sequencing, managing driver resources, and delivering outstanding Customer Service while controlling Operational Expenses. Interface with multiple contacts as necessary including: Senior Management, Customer Service, Delivery Team and Clients. Strong decision making and organizational skills while exercising independent judgment and discretion.

  • Coordinate delivery, returns and reruns, assign/reassign drivers and helpers
  • Oversee Dispatch
  • Communicate directly with Operations, Account Mangers, and Transportation staff
  • Ensure that all calls for vehicle repair and maintenance are handled in a timely fashion
  • With Dispatch, develop optimum routes that minimize driver/helper costs, route efficiency, fuel cost, and meet pickup or delivery windows
  • Problem solve delivery/pick up issues including product shortages
  • Maintain and evaluate daily logs for errors or violations of DOT or internal company requirements
  • Reconcile Projected versus Actual route data
  • Understand route specifics, Dance Floor installation, Platform installation, Kitchen Equipment setup and Propane certification
  • Adhere to D.O.T. regulations
  • Prepare Delivery & P/U Invoices and documents

Dispatch

  • Dispatch Drivers and Driver Helpers
  • Track and supervise drivers while en route
  • Assist drivers with route schedules, delivery problems and logistics in the States of New Jersey, Connecticut, New York and Pennsylvania
  • Monitor Company routing software and check with drivers to find out if they are having difficulties making deliveries or pickups, reassign and redirect routing as necessary
  • Demonstrate good oral and written communications skills via telephone/radio with Co-workers and Clients
  • Adjust delivery and pick up sequences on routes to achieve site location time constraints
  • Adjust route departure times based on daily loading activity and traffic/weather conditions

Education

  • BA or equivalent experience

Experience

  • Previous experience working in Events, Catering, Rentals and / or Warehouse Logistics

Other Qualities

  • Excellent Computer Skills
  • Ability to make solid decisions in a timely manner
  • Strong supervisory and leadership skills
  • Exceptional written/verbal problem-solving skills
  • Ability to work in a fast-paced, dynamic environment.
  • Ability to work independently as well as part of a team
  • Process Management
  • Detail Oriented
  • Deliver outstanding Customer Service while controlling Operational Expenses
  • Enjoys problem solving
  • Bilingual preferred

 

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