Commercial Risk Response Manager

1 month ago

League City, United States Rainbow International Restoration of Dickinson Full time
Job DescriptionJob DescriptionCOMMERCIAL Sales Representative
Compensation package to include:
- base salary $40,000 to $65,000 depending on experience and network
- bonus pay based on 2% mitigation, 1% reconstruction
- Benefits, medical, vehicle, office items, phone
- Expense budget
Sales Job Expectations:
JOB TITLE: Risk Response Manager or Commercial Risk Response Manager Department: Commercial Sales and Account Management
JOB PURPOSE:
To carry out account development and relationship management activities to maximize emergency, disaster, cleaning, and other specified restoration jobs to existing and new commercial customers, in accordance with agreed-upon written business, commercial sales, marketing plans.
Create a culture of customer service and innovation within the commercial sales team through the implementation and use of the CRUSA Commercial APPs/Software for both the customer and our team. Risk Response Managers will be responsible for selling and servicing the Commercial Customer Program
and our company as the customers Emergency-Disaster Partner. The customer base will be marketing contacts and existing customers in specific business verticals and their commercial-type properties.
The solutions proposed and implemented will encompass cross-platform marketing, research, face-to- face meetings and events, custom-developed content, lead generation, and technology solutions.
REPORTING TO: Owner and/or Director of Sales as well as the CRUSA Sales Management Team WORKING RELATIONSHIPS: External Customers Existing and New
Sales team
Operations team
Advertising/ Marketing contacts
MAIN TASKS AND RESPONSIBILITIES:
Build emergency/disaster sales pipeline with commercial sales targets across the key account portfolio
Identify commercial customer needs and review their requirements to sell tailored marketing solutions
Construct and present tailored presentations/proposals to customers based on their goals and objectives (needs)
Provide excellent customer service consisting of scheduled, planned regular meetings (4, 6, 12 weeks), face to face, pre-event Meetings with purpose, and reporting
Manage existing accounts as your top priority and, with additional time, expand the commercial customer base by setting up meetings and presentations with commercial property decision-makers
Develop and manage a Referral Network as directed in the training
Be involved and committed with specific business organizations as directed by the CRUSA team and your Director of Commercial Sales
Be committed and active weekly with social media (LinkedIn) as directed by CRUSA and your direct report
Achieve quarterly revenue and other goals and targets with the Director of Sales (owner) in line with the Commercial Business and Marketing Plan
Provide accurate in-person and electronic weekly reporting for all goals and objectives
Manage (in real-time) all customer and other reporting requirements daily, weekly, monthly, annually as directed
Work with the Director of Sales and CRUSA Team and be responsible for developing, design and manage marketing campaigns, including email, online, in-person, interactive media, and other tactics
Demonstrate deep knowledge of the Commercial Market and competitive environment
Liaise with Commercial Sales Team, CRUSA Peer-to-Peer members to grow NEW commercial business opportunities
When required or requested, manage some inbound sales requests to grow commercial job opportunities
Report on closed sales and work on repeat business opportunities
Any such duties as may be required consistent with the job holders knowledge skills and abilities
KEY PERFORMANCE INDICATORS:
Satisfactory completion of the CRUSA Commercial Sales Training Program and completion of all commercial sales tasks assigned
Performance against weekly, monthly, quarterly, annual targets goals and objectives
The volume of quality scheduled meetings, call report notes, proposals, presentations, Commercial Jobs, and Revenue
Size and quality of key Account Management Pipeline
Key account customer verbal and written feedback
Relationships with direct commercial customers and other key commercial referral contacts
Relationships with operations, management, and other company divisions
Involvement and results with specific business organizations
Commitment and usage of Social Media (LinkedIn)
DESIRED EXPERIENCE/SKILLS
Experienced in commercial sales, or business-related equivalent experience
Proven successful commercial sales and account management experience
Commercial Sales/marketing/account management training
Strong skill base in the use of cloud-based software and APPs
Understanding and using technology daily
COMPETENCIES FOR SUCCESS Excellence in:
Intellectual horsepower
Business knowledge, experience, skills
Listening and negotiating
Training and developing commercial customers
Interpersonal skills
Written communications
Commercial Customer focus
Integrity and trust
Attention to detail
Presentation skills
Peer relationships management
Software and APP skills, computers, tablets, mobile phones

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