IT Support Engineer
3 months ago
The ideal candidate has strong client-communication skills and a wide range of IT knowledge.
Industry: Information Technology
Location: Irving, TX (Hybrid: 2 days in-office is required each week)
Employment Type: Exempt
Salary: 52K ~ 69K (DOE)
Key Responsibilities:
- Ensure that client business processes automated with RPA can be run with stability, including data accuracy and integrity in automation workflows, optimizing automation workflows for performance and efficiency, providing training and support to end-users of automation workflow output
- Support design documentation, development, testing and release, not only in automation workflows but also in SAP modules such as FI, SD, and MM under manager supervision.
- Involvement in SAP implementation and enhancement projects
- Good communication skills in order to respond to client inquiries and requirements in a timely manner
- Ability to work with within a team as well as individually
- Ability to think out of the box, taking initiative and accountability for actions
- Eagerness to pursue opportunities to develop new and existing skills outside of comfort zone
- Bachelor’s degree in Computer Science or related field
- Certified Associate Developer in Blue Prism or other RPA tools
- Certified Associate for SAP in FI, SD, MM, BW, ABAP
- Effective English communication and interpersonal skills, both written and verbal
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