eCommerce Marketplace Account Manager

2 weeks ago

Miramar, United States WAI GLOBAL Full time
Job DescriptionJob DescriptionDescription:

Are you passionate about E-commerce and ready to take on a dynamic role that combines strategy, sales, and continuous improvement efforts? Join us as the overseer of strategic E-commerce accounts in the US and the UK, where you'll not only manage platforms like eBay, Walmart, and Amazon but also expand into new territories and retail-type accounts. Apply now and bring your skills to the forefront of this exciting role


POSITION SUMMARY
The individual in this role is responsible for overseeing all strategic E-commerce accounts in the US and the UK, encompassing comprehensive management of various aspects including service level metrics, sales, and continuous improvement efforts.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversee all aspects of Online Ecommerce Account(s)
    • eBay, Walmart, Amazon (Seller Central / Vendor Central)
  • Expand into new territories, including EU, Canada, and Asia
  • Manage future retail-type accounts, such as Walmart (1P)
  • Possess knowledge of PPC campaigns and Keyword Targeting to drive targeted traffic and conversions
  • Take responsibility for Sales Promotions and implement SEO strategies for improved visibility and rankings
  • Maintain Brand Registry for brand protection and enhanced brand presence
  • Understand A+ content and store management to optimize product listings and improve customer experience
  • Conduct A/B testing and analyze results to refine strategies and drive better outcomes
  • Ensure listing optimization on all marketplaces to maximize product visibility and sales potential
  • Manage and respond to customer feedback, addressing concerns and maintaining a positive brand image
  • Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development
  • Undertakes additional responsibilities and tasks as directed by management

QUALIFICATIONS (Education, Experience, & Skills required)

  • Bachelor's degree in Business Administration, Marketing or a related field
  • 5+ years of experience with online retail required (Amazon, Walmart, eBay, Newegg)
  • Automotive experience preferred
  • Minimum of 2 years’ experience in online marketplaces required
  • Channel Advisor experience preferred
  • Proficient in Microsoft Office applications such as Excel, Word, and Outlook
  • Demonstrates the ability to design workflows and procedures, generate innovative solutions, identify and resolve issues promptly, and coordinate projects effectively
  • Displays proficiency in project management and coordination
  • Exhibits professional experience working collaboratively in a team environment
  • Shows the capacity to generate creative solutions
  • Demonstrates skill in writing routine reports and correspondence
  • Possesses effective verbal communication skills, with the ability to address groups of customers or employees in an organization
  • Must possess excellent communication skills, both written and verbal
  • Demonstrates a high level of accuracy and thoroughness in work
  • Displays diligence in completing tasks in a timely manner, utilizing effective time management skills
Requirements:


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