General Manager

2 weeks ago

Asheboro, United States Getaway House Inc Full time
Job DescriptionJob Description

Who We Are

At Getaway, we believe in a world where free time is a right and a ritual. To help make space in the world for free time, Getaway builds tiny cabins, places them in the middle of nature, and rents them out by the night to people looking to disconnect and recharge. You can look forward to working in a collaborative, open, and inclusive environment. We respect each other and our guests, we tell the truth, and we hold ourselves accountable. We see every day as an opportunity to do better and embrace honest feedback as a gift. At Getaway, we cultivate a safe work environment where we value learning from failure as much as success.

What We Need

Getaway is looking for a General Manager to oversee all aspects of the Getaway operation. With a high-level focus on our tiny cabins, the guests that rent them, and the team that keeps them going, this position has a little bit of everything. The success of our Outposts depends on our leaders and their teams. You are a natural leader who is driven to build culture and motivate a team of hospitality-minded individuals. You’ll leverage your business acumen to steer your team toward hitting their performance goals and meeting Getaway’s KPI targets. You’re a hospitality-minded soul with an eye for all the little things; an entrepreneurial co-owner of our business who thrives in fast-paced environments and has never met a problem they couldn't solve.

What You’ll Do

Delight Our Guests

  • Set the standards; be a perfectionist who’s organized, proactive, and action-oriented.
  • Provide excellent customer service by monitoring the guest ticketing system to ensure tickets are answered in a timely manner, including during nights and weekends.
  • Ensure every cabin is perfectly staged for every guest including cleaning and staging the interior of the cabin (bathroom, kitchen, dining, and bed area), cleaning and staging the exterior of the cabin (picnic table and fire pit area), doing laundry, and placing welcome items/provisions.
  • Perform inspections on cleaned cabins to ensure the highest standards of cleanliness are being met for our guests.
  • Create and execute ideas to surprise and delight guests; aim to make every interaction personal, meaningful, and memorable.
  • Proactively anticipate guest issues, analyze guest feedback and create a plan to resolve glitches.

Captain The Team

  • Steward the culture as a natural leader; operate with integrity and sound judgment, always respect your team and our guests, and hold yourself accountable.
  • Develop and retain a team of full-time and part-time employees; drive onboarding, training, and personal and professional development.
  • Interface with other teams and departments; effectively communicate the needs of your team and operation.
  • Drive daily initiatives like preventative maintenance, staging assignments, glitch resolutions, and outpost improvement projects.
  • Be willing to do any job that you ask of your team; work together, consider all points of view, and share the same mission.
  • Inspire your team by promoting our vision, mission, and values in a way that ties into their daily tasks.
  • Ensure all team members are adhering to standard operating procedures and Getaway values.

Own The Operation

  • Test new ideas, measure the results and embrace honest feedback in the spirit of always improving day-to-day operations.
  • Maintain par stock of supplies including cleaning items, linens, uniforms, furniture, fixtures, and equipment.
  • Create the weekly labor schedule while adhering to specific labor guidelines.
  • Coordinate the cabin Preventative Maintenance schedule and ensure cabins are maintained on a monthly basis.
  • Manage labor, operating supply, and maintenance budgets on a monthly basis to track progress toward goals.
  • Identify capital expenditure projects on a quarterly basis; seek out contractor bids, and manage the work and budgets.
  • Own KPI results; operate with less than 1% of bookings with a cleanliness issue, achieve a minimum of a -90% score on a secret shopper report, and maintain a competitive NPS score.
  • Adhere to Getaway’s safety policies at all times to maintain a safe work environment.

Who You Are

  • Experienced in leading a full-time and part-time population of 15+ top performers (5-7+ years).
  • Experienced in overseeing a physical, tangible product (5-7+ years).
  • Experienced in a guest or customer-facing industry (7-10+ years).
  • Experienced in taking ownership of metrics and KPIs, financial or otherwise (4+ years).
  • Experienced in utilizing technology and apps to work more efficiently.
  • A lover of the outdoors; happy to work outside during all seasonal weather conditions.
  • 18 years of age, or older.

All Important Must-Knows

The essential functions of this position include, but are not limited to the following:

  • For safety reasons, the candidate must have acceptable verbal English language and communication skills.
  • The ability to adapt and follow instruction requires adequate comprehension skills.
  • Essential to this job is the ability to move freely in and around obstacles.
  • Candidates must have the ability to work under extreme temperatures throughout the day and/or night.
  • Work may be performed in very small and cramped spaces.
  • The ability to bend, stoop, climb, reach around, behind and across equipment, beds and furniture.
  • Some lifting and the movement of moderate loads requires a 75-pound lifting requirement.
  • This individual is responsible for cleaning and sanitation and is responsible for working with approved cleaning supplies.
  • The ability to report for work at the prescribed time for each scheduled shift and to fulfill the job requirements for the duration of the shift or until relieved of all duties by a direct supervisor.
  • The ability to interact productively and cordially with co-workers.
  • The ability to understand and follow posted work rules and procedures.
  • The ability to receive constructive criticism in a professional manner.
  • The ability to perform all work-related tasks as assigned by your supervisor.
  • It is required that you have your own registered vehicle and a valid driver’s license, as you will be required to drive safely to fulfill your role.

When You Will Work

  • Full-time hours are likely to include weekends, day shifts, occasional night shifts, short shifts, and long shifts.
  • On-call availability, in addition to normal hours.

Beyond The Paycheck

In addition to your base pay (starting at $60,000), Getaway also offers ample paid time off, a 401K, monthly Get-a-days, extended health benefits, annual Get-a-stays, an Employee Assistance Program, and personal and professional development programs.

  • General Manager

    3 months ago

    Asheboro, United States Workout Anytime - Asheboro Full time

    Job DescriptionJob DescriptionNow Hiring General Manager! Workout Anytime - AsheboroWe are now hiring general managers to work in our new and existing clubs in one of the fastest-growing fitness franchises that is genuinely about changing lives with passion, Workout Anytime!We are searching for General Manager candidates that understand and are passionate...

  • Floating General Cleaner

    6 days ago

    Asheboro, United States The Budd Group Full time

    Daily Pay On-Demand Available!!! Mobile Friendly Application!**Job Title**: Floating General Cleaner**Location**: Greensboro, Asheboro, High Point, Burlington Area**Requirements**: Driver's license and reliable transportation We are looking for a dedicated and adaptable Floating General Cleaner to join our commercial janitorial company servicing various...

  • Quality Manager

    3 weeks ago

    Asheboro, United States Lakeside Recruiting Solutions Full time

    Quality ManagerThe Quality Manager will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations.ResponsibilitiesActs as the company’s Customer Representative and Management Representative.Responsible for the supervision of the Quality Control Coordinator, Quality Assurance...

  • Regional Fitness Manager

    3 months ago

    Asheboro, United States Workout Anytime - Asheboro Full time

    Job DescriptionJob DescriptionNow hiring Regional Managers to work with our new and existing clubs in one of the fastest-growing Fitness Franchises on the planet, Workout Anytime!Workout Anytime 24/7 is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team! We are searching for Regional Managers to oversee...

  • Automotive Service Manager

    3 months ago

    Asheboro, United States Asheboro Ford Full time

    Job DescriptionJob DescriptionJob Description:Automotive Service Manager  Service Manager 'Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now.' Business is Booming at our Dealership!  We are seeking a Dynamic Service Manager to join our world class service team.  We have an immediate opening for a Motivated,...

  • Restaurant Operations Manager

    19 hours ago

    Asheboro, North Carolina, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesShift...

  • Food Safety Team Member – General Labor

    1 month ago

    Asheboro, North Carolina, United States PSSI Full time

    $16.00 per hour Hours: 9:00 PM - 5:30 AM FOOD SAFETY TEAM MEMBER - GENERAL LABOR Join our Team At PSSI, we see our essential team members as industrial heroes - united in the value of food safety.As a Food Safety Team Member, you will be joining the leader in food safety solutions This position is an entry-level job with a structured training program that...

  • Human Resources Manager

    2 weeks ago

    Asheboro, United States DS Smith Full time

    We are seeking a high energy HR Manager to support Asheboro & Holly Springs packaging plants. The primary responsibility will be to act as the business partner to the plant and execute HR strategies. The role will support key stakeholders to improve organizational capability, drive change, define organizational needs including recruitment to retention,...

  • Structural Project Manager

    3 days ago

    Asheboro, North Carolina, United States International Staff Consulting Full time

    About the RoleWe are seeking a highly skilled and experienced Structural Project Manager to join our team at International Staff Consulting. As a key member of our engineering team, you will be responsible for leading structural engineering projects from conception to completion.Key ResponsibilitiesLead structural engineering projects, including surveying...

  • Project Manager Level 2

    3 months ago

    Asheboro, United States Technimark Full time

    Job Summary: Overall responsibility for planning, executing, and finalizing projects according to deadlines within budget and with high levels of customer satisfaction. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. Knowledge |...

  • Customer Service Representative/Account Management Specialist

    24 hours ago

    Asheboro, North Carolina, United States Graphic Packaging International Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative/Account Management Specialist to join our team at Graphic Packaging International. As a key member of our Americas Division, you will be responsible for the day-to-day management of assigned accounts, providing exceptional customer service, and driving business...

  • Laboratory Operations Manager at Top Hospital

    3 months ago

    Asheboro, United States KA Recruiting Inc. Full time

    New Laboratory Operations Manager at an award winning hospital in North Carolina! This teaching hospital offers a comprehensive list of services including (but not limited to) cancer care, maternity services, neurosciences, orthopedics, trauma care and more! This hospital is looking for an experienced Laboratory Manager to plan, organize and coordinate the...

  • Area Fitness Operations Manager

    2 weeks ago

    Asheboro, North Carolina, United States Workout Anytime - Asheboro Full time

    Job OverviewWe are seeking experienced Regional Managers to oversee our expanding network of fitness clubs within a dynamic and rapidly growing franchise, Workout Anytime.Workout Anytime 24/7 is in search of passionate and motivated individuals who are dedicated to promoting health and fitness. The Regional Manager will be responsible for managing existing...

  • Culinary Operations Manager

    16 hours ago

    Asheboro, North Carolina, United States AVI Foodsystems Full time

    **About AVI Foodsystems**AVI Foodsystems is a leading provider of food service solutions, dedicated to delivering exceptional quality and service to our clients. We are seeking a highly motivated and experienced Culinary Supervisor to join our team.**Key Responsibilities:****Supervise Food Service Team**: Provide guidance and support to our food service team...

  • CAP Case Manager

    3 weeks ago

    Asheboro, United States HealthKeeperz, Inc. Full time $18 - $20

    Job DescriptionJob DescriptionDescription:Job Summary:To provide advanced social work services for the Community Alternatives Program for Disabled Adults and Children and assistance in locating, coordinating, monitoring, and assisting in determining eligibility for social, medical, financial, and other services to meet the needs of the Community Alternative...

  • Customer Service Representative/Account Management

    3 months ago

    Asheboro, United States Graphic Packaging International Full time

    Title: Customer Service Representative/Account Management Location: Asheboro, NC, US, 27203 Category: Customer Service and Sales Support As a result of significant growth within our organization we have an exciting opportunity available on our Customer Service team located in our Randleman, NC facility. We are seeking a driven, agile, passionate Customer...

  • Project Manager Level 2

    1 week ago

    Asheboro, North Carolina, United States Technimark Full time

    Job Summary:As a seasoned Project Manager Level 2 at Technimark, you will be responsible for overseeing the planning, execution, and finalization of projects within budget and to the satisfaction of our customers. This includes acquiring resources, coordinating team members and third-party contractors, and delivering projects according to plan.Key...

  • Supervisor-In-Charge

    5 months ago

    Asheboro, United States Victorian Senior Care Communities, LLC Full time

    Assists the ED/ Administrator in the performance of management duties, routinely supervises other staff and generally maintains the home's operations in compliance with licensing rules and assumes full management of the home in the absence of the ED/ Supervisor, Staff, Aide, Medication, Medical Director, Administrator

  • Locum - Physician - Radiology Asheboro NC

    3 weeks ago

    Asheboro, United States Superbeo Full time

    Job DescriptionJob DescriptionNorthern Light Medical Management - Randolph Health is looking for temporary General Radiologist with Fluoroscopy Responsibilities coverage will start November 1st!Job Locations: Main Hospital - 364 White Oak St. Asheboro, NC 27203 MRI Center - 237 N Fayetteville St #B Asheboro, NC 27203General Information: REMOTE Radiologist /...

  • Regional Fitness Operations Director

    1 week ago

    Asheboro, North Carolina, United States Workout Anytime - Asheboro Full time

    Position OverviewWe are seeking experienced Regional Managers to oversee our expanding network of fitness clubs within a dynamic and rapidly growing franchise, Workout Anytime.Workout Anytime operates 24/7 and is in search of motivated individuals who are passionate about health and wellness. The Regional Manager will be responsible for managing existing...