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Appointment Coordinator

2 months ago

Columbus, United States AirSculpt Full time
Job DescriptionJob Description

AirSculpt is coming to Columbus, OH this summer

We are currently seeking a skilled and dedicated Appointment Coordinator to become an integral part of our luxury medical practice. This is an on-site position.

As an Appointment Coordinator at AirSculpt®, you will:
  • Conduct in-depth qualification on 100+ leads daily and adhere to our established lead process as outlined in our training manual.
  • Leverage our CRM tool to engage with prospective patients through text, email or phone communication, aiming to arrange either an in-clinic or virtual consultation.
  • Be responsible for establishing and meeting specific Key Performance Indicators (KPIs) or sales goals as part of your role.
  • Handle other tasks as assigned by management.
Why Join AirSculpt®:
  • Cutting-Edge Technology: AirSculpt is known for its innovative approach to aesthetic procedures. Working here provides exposure to the latest technologies and techniques in the field.
  • Professional Growth: Aesthetic medicine is a rapidly growing field. Joining AirSculpt may offer opportunities for professional development through internal promotions and learning from experienced professionals.
  • Committed to patient care: If you have a sincere desire to help people feel more confident, working for AirSculpt can be fulfilling.
Requirements:
  • At least 2 years of sales (preferably inside sales) or customer service experience
  • Ability to handle large volume of outbound calls and chats (100+/day)
  • Professional verbal and written communication skills
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
  • Experience using a CRM tool, preferably Salesforce
  • Proficiency in Microsoft Office and Google Suite

Preferred but Not Required:

  • Bilingual preferred (Spanish)
  • Salesforce experience
Benefits
  • Insurance: 100% company-paid medical, dental, vision, basic life and AD&D benefits for individual employees
  • Retirement Plan: 401(k) & Roth IRA
  • Paid Time Off: Competitive pay, 10 paid vacation days and 5 sick days, as well as six paid company holidays
Salary / Compensation
  • Base Pay = $21-22/hour, plus monthly bonus based on Key Performance Indicators
  • Total compensation potential, including bonuses = $43K - 60K/year

Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.