Registration Coordinator
4 days ago
Job Summary
The Ohio State University Wexner Medical Center is seeking a highly skilled Registration Coordinator to join our Revenue Cycle team. As a key member of our team, you will be responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.
Key Responsibilities
- Ensure accurate appointment, demographic, and insurance information is gathered to support clinical and financial needs.
- Provide support to physicians and consumers by coordinating their requests and satisfying their needs in one transaction.
- Solve routine and complex customer problems and know where to direct customers to address specific questions.
- Communicate regularly with clinical staff, medical secretaries, and staff within the product/service line to ensure customer and department staff needs are met.
- Use a variety of software packages, including the Electronic Medical record, scheduling, and registration systems.
Requirements
- High School Diploma or GED.
- Minimum 6 months experience in customer service or a healthcare environment.
- PC knowledge and interpersonal, verbal, and written communication skills.
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