Registration Coordinator

4 days ago


Columbus, Ohio, United States Ohio State University Wexner Medical Center Full time

Job Summary

The Ohio State University Wexner Medical Center is seeking a highly skilled Registration Coordinator to join our Revenue Cycle team. As a key member of our team, you will be responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.

Key Responsibilities

  • Ensure accurate appointment, demographic, and insurance information is gathered to support clinical and financial needs.
  • Provide support to physicians and consumers by coordinating their requests and satisfying their needs in one transaction.
  • Solve routine and complex customer problems and know where to direct customers to address specific questions.
  • Communicate regularly with clinical staff, medical secretaries, and staff within the product/service line to ensure customer and department staff needs are met.
  • Use a variety of software packages, including the Electronic Medical record, scheduling, and registration systems.

Requirements

  • High School Diploma or GED.
  • Minimum 6 months experience in customer service or a healthcare environment.
  • PC knowledge and interpersonal, verbal, and written communication skills.


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