Call Center Representative
2 weeks ago
Elle Seller We are seeking a motivated and energetic Call Center Representative to join our growing team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and resolving issues to ensure customer satisfaction.
Salary:
$950 - $1250 per week
Job Type:
Full-time
On site Job
Location: New Jersey
THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS
Responsibilities
- Answer incoming calls and respond to customer inquiries in a timely and professional manner
- Provide accurate information and assistance to customers, resolving any issues or concerns
- Document customer interactions and update customer accounts as needed
- Meet or exceed performance goals including call quality, average handle time, and customer satisfaction
- Participate in on-going training and education to continuously improve skills and performance
- Maintain a working knowledge of our products and services to effectively assist customers
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to handle high volume of calls and multitask effectively
- Proficient computer skills, including knowledge of Microsoft Office Suite
- Ability to work well in a team environment
We offer a competitive salary and excellent benefits, including health insurance, flexible hours, and paid vacation. If you are an experienced marketing executive who is ready to make an impact with Elle Seller, we’d love to hear from you
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