Maintenance Supervisor

2 months ago

Statesville, United States Children's Hope Alliance Full time
Job DescriptionJob DescriptionDescription: ** This position will commence in October 2024. Interviews and onboarding will proceed prior to this date. **


Summary

The Maintenance Supervisor will oversee the technical operations of properties repair and maintenance including all grounds and maintenance for treatment sites, leased and owned office locations, and fleet vehicles. The Maintenance Supervisor will collaborate with the Sr. Director of Properties to ensure that all technical components of project plans, KPI, budgets, and facility operations meet identified objectives. Other related duties may be assigned.


Principal Duties and Responsibilities

Specific duties and responsibilities:

Property Management

  • Ensure maintenance/grounds personnel perform all building and grounds operations with a focus on quality, health, and safety.
  • Coordinate routine and special maintenance projects according to written plans for preventive maintenance (including equipment, replacements, renovations) and new projects
  • Collaborate with the Properties Administrative Coordinator for scheduling, assignments for and receiving progress updates from maintenance/grounds personnel.
  • Assure that the quality of all work completed by maintenance/grounds personnel or assigned subcontractors meets all regulatory and accreditation standards (The Joint Commission, NFPA, NC Building Codes & Standards)
  • Coordinate with the Sr. Director of Properties (GC over new and renovation projects), to ensure that technical components of design, budget, and project/work plan development, are comprehensive and achievable.
  • Maintain technical operations with the annual budget and spending policy. Contribute to the development of the annual budget by providing input on inventory and personnel resources to accomplish annual projects and maintenance.
  • Ensure communication with the full Properties team on project progress including review of KPI dashboard.


Transportation

  • Maintain a vehicle fleet that meets the vehicle quantity, quality and safety needs of the agency.
  • Contribute to the development and improvement of transportation policies related to agency vehicles, with specific emphasis on safety, maintenance, repair, and appropriate use and care by agency personnel.


Supervision and Administration

  • Responsible for coaching, development, supervision and evaluation of maintenance and grounds personnel
  • Accountable for overall direction, coordination, and evaluation of employees working in coordination with the Properties Assistant to ensure daily assignments, ticket management and project completion.
  • Carries out supervisory and administrative responsibilities in accordance with the organization’s policies and procedures and applicable laws.


Supervision responsibilities:

  • The Maintenance Supervisor supervises the following roles: Maintenance and Grounds staff and provides input on the evaluation of the Properties Administrative Coordinator.


Core Competency: Supervisors

Supervisor’s will complete 100% of direct report’s evaluations on time (within 30 days of the effective date of evaluation) and will have no old evaluations outstanding to meet expectations. Supervisors that supervise second level reports will also need to have 85% of any indirect reports completed on time to meet expectations.

  • Measurement: Review of evaluations due during the review period and whether they were completed on time.


All employees have the following expectations:

  • Mission: Contribute to and enhance company mission
  • Organization: Prioritize and plan work responsibilities appropriately
  • Professional Development: Attend and/or successfully complete all required trainings and meetings
  • Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
  • Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
  • Teamwork: Serve effectively as a team contributor on all assignments
  • Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
  • Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
  • Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.


Requirements:

Education and Experience Requirements

  • Bachelor’s degree is preferred; five to ten years related experience and/or training; or equivalent combination of education and experience is required.
  • Preferred experience inclusive of construction; electrical, plumbing, HVAC, framing
  • Certification and license a strength but not required
  • Three to five years of property management experience is required
  • Previous involvement with organizational boards or committees is preferred
  • Ability to utilize complex computer operations (relational databases and operating systems) and advanced features of software packages (word processing, spreadsheet, graphics, etc.)
  • Must have a valid North Carolina’s Driver’s license and able to travel throughout our service area
  • Must submit to and pass pre-employment drug screening, criminal records check and DMV/MVR checks.


Physical Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
  • While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands and arms, stand, walk, climb or balance, stoop, kneel, crouch or crawl. Must be physically able to climb ladders, bend, or crawl into awkward spaces.
  • While performing the duties of this position, the employee must be able to lift and/or move up to 50 pounds.
  • Specific vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and computer.
  • Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
  • Duties may be performed indoors, outdoors, or in varying home and office environments.
  • There is moderate noise. The employee is exposed to extreme weather conditions, toxic fumes, and/or airborne particles.
  • The employee must occasionally travel to different locations in the course of work.


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