Quality Assurance Supervisor-3rd Shift
1 month ago
Responsibilities
Leadership and Supervision:
- Supervise and lead quality assurance technicians through team huddle meetings and one-on-one meetings.
- Provide training and guidance to quality assurance technicians on current and new processes.
- Conduct performance reviews and provide constructive feedback.
- Develop, implement, and maintain quality assurance processes and procedures.
- Ensure compliance with industry regulations and standards (e.g., FDA, HACCP, GMP, Safety) and provide the necessary training and communication changes on each initiative.
- Coordinate and conduct internal audits to ensure adherence to quality standards.
- Follow established programs, policies, and practices to produce safe, quality foods that meet SQF, regulatory, company, and customer requirements.
- Collaborate with other department supervisors/managers to enforce the Food Safety Program and work with QA to resolve food safety issue related to sanitation.
- Responsible for GMP/ Food safety refresher training for all associates and onboarding GMP/ Food Safety training for new employees.
Product Testing, Inspection, and Reporting:
- Oversee the testing and inspection of raw materials, in-process products, and finished goods.
- Ensure proper documentation of test results and quality inspections.
- Investigate and resolve quality issues, including customer complaints and product recalls.
- Review and file daily regulatory paperwork.
- Maintain the Environmental Monitoring Program which includes scheduling environmental swabbing and samples preparation.
Process Improvement:
- Identify opportunities for process improvements and implement changes.
- Collaborate with Production, Supply Chain & Logistics and Engineering/ Maintenance teams to enhance product quality.
- Develop and implement corrective and preventive actions (CAPA) to address quality issues.
- Stay current with industry regulations and standards.
- Ensure that all products comply with relevant food safety and quality regulations.
- Prepare for external audits and inspections.
- Maintain accurate records of quality control activities and test results.
- Prepare and present quality reports to senior management.
- Track and analyze quality metrics to identify trends and areas for improvement.
- Follow company safety policies and practices to foster a safe workplace and environment for ourselves and our co-workers.
- Makes SAFETY a priority, while carrying out daily activities.
- Maintains a safe, clean, and sanitary working environment always.
Requirements
Education and/or Experience:
- 5 years of relevant quality assurance experience, preferably in food manufacturing or an associate or bachelor’s degree in related field (Quality Assurance, Food Science, Chemistry, etc.) is preferred.
- Knowledge of SQF, HACCP microbiological and sanitation concepts.
- Experience with regulatory concepts (Kosher, Organic, RSPO, Non-GMO, Gluten Free) is preferred.
- Functional knowledge and use of Microsoft Office – Excel, Word, PowerPoint, & Outlook.
Communication and Analytical Skills:
- Strong oral and written communication skills.
- Ability to make decisions independently.
- Ability to plan workload accordingly to team’s availability, production schedule, and any unexpected circumstances.
- Capability to escalate food safety and quality issues to management team and assist in resolving issues.
- Must be organized, detail-oriented, possess good troubleshooting skills, and be able to prioritize work effectively.
- Ability to work independently with or without supervision.
- Must have the ability to make decisions, maintain regular and acceptable attendance, follow directions, and accept constructive criticism.
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