Sales Support Specialist

4 weeks ago


Nashville, United States i3 Verticals Management Services, Inc. Full time
Job DescriptionJob Description

JOB TITLE: Sales Support Specialist

FLSA STATUS: Exempt

DEPARTMENT: Public Sales & Marketing

REPORTS TO: EVP Sales & Marketing

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote

TRAVEL: 75-80%

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Providing assistance during the sales process for all new opportunities.
  • Learning all software solutions to become a subject matter expert in all.
  • Becoming proficient in providing demonstrations of all software solutions.
  • Attending tradeshows and promoting applicable solutions.
  • Assisting with content for RFP’s.
  • Acting as liaison between sales and operations.
  • Update CRM daily.
  • Manage sales tracking tools and report on important information.
  • Scheduling customer meetings and conferences.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • Computer literacy.
  • Time Management and Organization – Ability to multitask is necessary to complete tasks efficiently and in a timely fashion.
  • Customer Service – Professional conversation etiquette in person and on phone.
  • Communication – Clear and concise communication to explain concepts in simple terms.
  • Problem Solving – Critical and creative thinking to identify and resolve issues with customer needs.
  • Proficiency with MS Office Suite.
  • Previous experience utilizing Salesforce CRM is advantageous.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • Experience in the utility industry is preferred.



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