IT Site Support Specialist

2 weeks ago


Nashville, United States Omni Inclusive Full time

IT Site Support Specialist who will manage technical support services to all employees in supported offices. This is a hands-on role where the resource will provide both remote and desktop support as well as assist with projects like storage implementation, server and network upgrades and mobile computing reviews. The IT Site Support Specialist will be responsible for:

  • Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local Client & Canon printers via desk side, phone support or remote support
  • Tenacious logging of tickets and timely resolution of first-line issues, or escalation to other support teams
  • Providing desktop/laptop break/fix/maintenance support
  • Providing support to growing mobility platform (iOS, Android and windows-based platform)
  • Technology onboarding deployment and offboarding asset recovery
  • PC and Laptop build
REQUIREMENTS:
The ideal IT Site Support Specialist will have demonstrated prior IT experience preferable within the professional services industry, excellent communications skills and an aptitude for problem solving. We are looking for someone with:
  • Ability to prioritize issues on a case-by-case basis
  • Excellent customer service skills
  • Experience working in an ITIL based Service Desk
  • Extensive knowledge and experience with Windows based technologies
  • Hardware platforms including Client laptops & Cisco phones.
  • Microsoft technologies such as Active Directory, SCCM and Exchange
  • Outstanding troubleshooting skills in WAN/LAN/Desktop situations
  • Excellent written and verbal communication skills that help represent diverse communities


  • Nashville, Tennessee, United States SAIC Career Site Full time

    Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT...


  • Nashville, Tennessee, United States SAIC Career Site Full time

    Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT...

  • Desktop Support

    1 month ago


    Nashville, Tennessee, United States SAIC Career Site Full time

    Description SAIC is seeking a Desktop Support in Nashville, TN to support the US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) to provide second-tier support to end-users for PC, server, mainframe applications, and hardware and interact with network services, software systems engineering, and/or applications development to restore service...


  • Nashville, United States Revance Therapeutics, Inc. Full time

    **Sr. IT Support Specialist** at Revance Therapeutics Nashville, TN **Job Summary** The Sr. IT Support Specialist will act as site lead and provide onsite (with some remote) desktop technical support for Revance Therapeutics staff located in the Nashville Office. As a member of a rapidly expanding company, you must be organized, focused and self-driven. You...


  • Nashville, United States Provisions Group Full time

    GENERAL SUMMARY:The Desktop Support Specialist is responsible for providing Tier One and Tier Two technical assistance to customers with system and network requests. The Desktop Support Specialist will be expected to work on-site at client offices and will be expected to work out of the Company offices when not on-site at a customer location. Essential...


  • Nashville, United States Automate IT Inc Full time

    Company DescriptionAutomate IT Inc is dedicated to providing innovative IT solutions and services to our clients in Nashville, TN. Our combined Solutions and Services are designed to monitor, maintain, and manage IT infrastructure and applications, secure applications and infrastructure, and automate IT operations. Our goal is to simplify and automate IT...


  • Nashville, United States Automate IT Inc Full time

    Company DescriptionAutomate IT Inc is dedicated to providing innovative IT solutions and services to our clients in Nashville, TN. Our combined Solutions and Services are designed to monitor, maintain, and manage IT infrastructure and applications, secure applications and infrastructure, and automate IT operations. Our goal is to simplify and automate IT...


  • Nashville, United States AMS Staffing Inc. Full time

    Please send resume in WORD format should you be interested in the following Desktop Support Specialist position with our client in Nashville TN. This is a full-time, direct-hire position with a salary between $50-60K with awesome benefits. If you’re not interested, please pass along to your colleagues as we do pay referral fees. Title: Desktop Support...


  • Nashville, United States AMS Staffing Inc. Full time

    Please send resume in WORD format should you be interested in the following Desktop Support Specialist position with our client in Nashville TN. This is a full-time, direct-hire position with a salary between $50-60K with awesome benefits. If you’re not interested, please pass along to your colleagues as we do pay referral fees. Title: Desktop Support...


  • Nashville, United States IDR, Inc. Full time

    IDR is seeking a Desktop Support Specialist to join one of our top clients in Nashville, TN. This is an ONSITE, long-term contract position! If you are looking for IT Support roles with large organizations, please apply today!Key Responsibilities: Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution.Installs...


  • Nashville, Tennessee, United States SAIC Career Site Full time

    Description PLEASE NOTE: This is NOT a UAS / UAV / RPV / DRONE pilot position.We are looking for Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Nashville ATCT / TRACON (BNA) in Nashville, TN, supporting air traffic controller training services for the Federal Aviation Administration...

  • Support Specialist

    2 weeks ago


    Nashville, United States Health Advocates Network Full time

    Health Advocates Network is hiring a Clerical Analyst * (3 Years Exp Req) * ! This is a full-time contract position at a nationally recognized hospital located in Nashville, TN. Pay Rate: $15.00/hour Shift: Days (8hrs) Start Date: ASAP Contract Length: 12 months REMOTE Position *Job Summary: * This position provides administrative support and is...

  • Support Specialist

    4 days ago


    Nashville, United States Marquee Insurance Group Full time

    **Support Specialist** at Marquee Insurance Group Nashville, TN Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our clients experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy...


  • Nashville, United States Believemusic Full time

    **Artist Support Specialist** * Nashville, TN, USA * Full-time **Company Description** TuneCore, owned by Believe, is the global platform for independent musicians to build audiences and careers -- with technology and services across distribution, publishing administration and a range of promotional services. The thousands of artists who use our solutions...


  • Nashville, United States RicohRicoh Full time

    Summary Manager's Job Description: $20/hr Temp to engage.  No covid restrictions.  Hiring manager is looking for someone with a technical background.  The CW will be Responsible for the daily on-site support of printer devices.  Responds to customer requests for technical support and training with the focus being on customer service.  Documents all...


  • Nashville, United States Staffmark Full time

    Are you looking for a job opportunity where you can either start your career or advance your skills and experience? Staffmark has an outstanding opportunity for a motivated individual to fill a Sales Support Specialist position in Nashville, TN. Our partner company is an energy efficiency company who partners with utility companies to assist customers on...


  • Nashville, United States Healthcare Systems and Technologies, LLC Full time

    Open Position: Customer Support Specialist Reports to:  Manager, Customer Support Location:  Remote Schedule: 9am-6pm CST About Us HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of solutions spans the entire...


  • Nashville, United States Healthcare Systems and Technologies, LLC Full time

    Job DescriptionJob DescriptionOpen Position: Customer Support SpecialistReports to:  Manager, Customer SupportLocation:  RemoteSchedule: 9am-6pm CSTAbout UsHST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of...


  • Nashville, United States Healthcare Systems and Technologies, LLC Full time

    Job DescriptionJob DescriptionOpen Position: Customer Support SpecialistReports to:  Manager, Customer SupportLocation:  RemoteSchedule: 9am-6pm CST; Ability to be on call 4 weeks per yearAbout UsHST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient...


  • Nashville, United States Healthcare Systems and Technologies, LLC Full time

    Job DescriptionJob DescriptionOpen Position: Customer Support SpecialistReports to:  Manager, Customer SupportLocation:  RemoteSchedule: 9am-6pm CST; Ability to be on call 4 weeks per yearAbout UsHST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient...