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Survey Coordinator

2 months ago

Syracuse, United States Luck Grove Telecom Inc Full time $54,000 - $62,000
Job DescriptionJob Description

Job Summary:

  • Survey Coordinators oversee the day to day operations of the Survey Crew through Project Management Platform. Survey Coordinators holds a pre-planning meeting with the Survey Technicians to assign the schedule and job site logistics. Prepare and maintain crew expenses, update trackers, book all travel related requirements (flights, rentals, hotels.) Point of contact (POC) for the Crew regarding Surveying operations and team management. Provide backup for Crew when they are unavailable.

Duties and Responsibilities:

  • Create and maintain the surveying platform with departmental needs and expectations.
  • Coordinate workflows to ensure all Crew have accurate work for the week (sent prior to the start of the week).
  • Booking all flights, rental cars, and hotels for their team based on travel needs.
  • Ensure all bookings for crew are within company policy pricing outlined in the booking platform.
  • Check in with Crew to confirm the arrival of crew, proper equipment.
  • Review all expenses charged on the Company credit card and enforce all reimbursements for unauthorized purchases.
  • Support crew questions regarding essential job responsibilities, payroll issues, accidents, injuries and/or PTO requests.
  • Assess Crew productivity through site visits and data review to determine if additional training is necessary.
  • Hands-on re-training in the office or in the field as based on training needs (in field, IKE, Ipad, Smart phone, apps and any resources required).
  • Review timecard platform to ensure accurate daily punches (travel, surveying, lunch).
  • Perform annual performance assessment to ensure Crew are provided feedback on productivity.
  • Review employee punches on Connect team; Conduct audits on connect team (work review); compare data from IKE/iPad/Smartphone and Connect Team; pull reports as needed and/or requested.
  • Complete quarterly in-field rotations to do on site visits with crew.
  • Submit crew need requests to Survey Manager. Upon approval, conduct interviews and manage the hiring process for new crew members; manage the Monday Hiring Platform throughout the process.
  • Contact Local Municipalities to notify of our team's arrival prior to the crews arriving at the job site.
  • Immediately report to the Surveying Manager any discrepancies in schedules, team injuries, accidents, performance issues, no call no shows, safety concerns. Any business aspect that deviates from the original discussions and plans.
  • Notify the Survey Training Specialist regarding any equipment issues and training concerns.
  • Conduct quarterly performance assessment to ensure Crew Lead is provided feedback on productivity.
  • Perform annual performance assessment to ensure Crew Lead is provided feedback on productivity.
  • Work closely and maintain a positive and professional relationship with Crew, Crew Lead, Survey Training Specialist, Survey Manager and all other departments.
  • Follow all Federal, State and Local laws.

Required Experience:

  • 4+ years experience in a Survey Technician, OSP Field Engineer, Technician, Survey Engineer role.
  • 1 year of Management experience in related fields or 3 years of Management experience.
  • 1 year of Logistics experience.
  • Telecommunication experience.
  • Knowledge of terminology, process, deadlines, expectations, coordination of workflow, surveying.
  • Driving and a valid driver's license.

Education:

  • High School Diploma

Home Office Location:

  • 120 Madison Street, TWR: 2, STE: 900 , Syracuse, NY 13202

Required Skills and Attributes:

  • Communication
  • Time Management
  • Reliable
  • Responsible
  • Safety Focused
  • Task Oriented
  • Goal Oriented

Equipment, Machines and Software Used:

  • Computer, IKE, Ipad, Smart Phone, ARCGIS, Google Earth, Google platform, Project Platforms, Travel Platforms, Vehicle, other GEO location platforms/devices.

Physical and Mental Requirements:

  • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
  • Mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading.
  • Keeping track of multiple moving facets with the team, schedule and/or projects at hand.

Physical Exertion:

  • Exerts up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Light exertion can involve sitting, walking and/or standing most of the time.
  • Ability to walk 10 miles, daily.

Environmental Conditions:

  • Work is performed both in an office and outdoor setting.
  • On-call for weekend and evening hours are required.
  • Overtime hours required
  • Field visits
  • Flights, driving, staying in hotels.
  • Weather conditions can vary from standard to extreme (heat, cold, steep, flat, etc.)
  • Noise from outdoor environment.

Hazards and Safety Precautions:

  • Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
  • Safety Precautions:Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.
  • Travel: Flying and driving

Disclaimer:

  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  • The Company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Experience:

  • AutoCAD: 1 year (Preferred)


Ability to Commute:

  • Syracuse, NY 13202 (Required)


Ability to Relocate:

  • Syracuse, NY 13202: Relocate before starting work (Required)


Work Location: In person