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Micro-Community Assistant

1 month ago

Denver, United States Colorado Village Collaborative Full time
Job DescriptionJob DescriptionDescription:

Position: Micro-Community (MC) Assistant (Days)

Reports to: MC Manager

Location: Denver

Compensation: $19.87 - $21.93, generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, and holiday pay


The MC Assistant will work in collaboration with the MC Manager and MC Coordinators to ensure that the MC space provides a safe, stable, healing, and supportive environment for residents, staff, volunteers, and the broader community. Specifically, the MC Assistant will support the on-site MC Coordinator in their leadership to the Micro-Community operations and programming as outlined below.


The expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below:

Schedule/ Hours

  • 30-40 hrs/wk on site at MC , 10-hr shifts
  • Additional time will be spent in organizational meetings and meeting with MC residents, etc.

Key Area #1 - Micro-Community Operations

  • Resident Support
    • Resident Participation
    • Perform site walks in coordination with MC Coordinator
    • Monitor daily activities using the Daily Activity Log, this includes issues, incidents, and other notable occurrences
  • Accountability/Complaints/Compliance
    • Support MC Coordinators with Resident compliance with MC Use agreements, and notify residents when they are not in compliance.
      • Track and record these notifications, follow-up plans, etc.
    • Complete all Public Health cleaning and food temp logs are completed
    • Support MC Coordinators with MC Use agreements, and notify residents when they are not in compliance. Track and record these notifications, follow-up plans, etc.
    • Report resident accountability and non-compliance to MC Coordinators
    • Support MC Manager with Resident accountability process including exiting residents when appropriate and with guidance
  • Communication with MC residents while providing stable, trauma-informed interactions with residents
    • Ensure information is distributed to MC residents effectively including outreach schedule, resources, etc.

Key Area #2 - Micro-Community Programming

  • Personal MC resident support
    • Build Relationships with MC residents
      • Build relationships and establish rapport with residents
    • Connect MC residents to resource navigation
    • Connect MC residents to personal crisis support as needed
  • Assist with coordination of Community Dinners
    • Prepare space and set up for dinners
    • Make sure plates and utensils are available

Key Area #3 - Conflict Management and Crisis Response

  • Conflict Management and Resolution coordination with MC Manager
    • Provide a supportive role in any Conflict Management or resolution coordination with guidance from Site Coordinator
  • Violence/Threats of Violence coordination with MC Manager
    • If violence or threats of violence break out at the MC , support Site Coordinator with responding and reporting to MC Manager
    • Provide a support role for Exiting residents as necessary with guidance from MC Site Coordinators

Key area #4 - Metrics and Reporting

  • Support MC Coordinator with filling out all Site logs, i,e. Cleaning logs, Site Walks,
  • Support MC Manager with data collection and reporting, as needed
Requirements:

Other Responsibilities

  • Other duties as assigned.
  • We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the SOS community and the individuals that reside there.

Skills Needed:

  • Cultural Competence
  • Time management
  • Excellent written and verbal communication
  • Ability to relate to people from diverse backgrounds and experience
  • Trauma-Informed approach
  • Creativity and flexibility
  • Resilience and thick skin
  • Anti-racist, anti-oppression lens