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Key Holder at Sanctuary Gardner

3 months ago

Gardner, United States Sanctuary Gardner Full time
Job DescriptionJob Description

Job Summary 

The Key Holder is a key player in ensuring the store operates in compliance with the State of Massachusetts Regulations. Key Holders are a positive representative of Sanctuary’s commitment to serve our community and are passionate about creating a positive retail cannabis experience for all who come to our shops. This includes facilitating a smooth and efficient customer experience and effective shift management of the team to deliver on that experience.  

 

Supervisory Responsibilities 

  • Opening and closing the store when an AGM or GM are not present. 
  • Responsible for the daily operations and oversight of internal audits, cash management, and overall regulatory compliance of the dispensary 
  • Ensure compliance with all state and local regulations, Sanctuary’s policies and procedures. 
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks. 
  • Monitoring employee productivity and providing constructive feedback and coaching. 
  • Collaborates with other managers to set goals for performance and deadlines in ways that comply with Sanctuary’s plans and vision and communicate them to the staff. 
  • Pass on information from upper management to employees and vice versa 

 

Duties/Responsibilities 

  • Works with staff while leading by example to increase efficiency, accuracy, and product knowledge. 
  • Receive complaints and resolve problems in a professional manner. 
  • Train new employees 
  • Upholds company standards for merchandise and presentation and ensures menu availability is current. 
  • Motivate and direct floor staff in a high volume, fast paced work environment. 
  • Ensure safety and satisfaction for all customers and patients.  
  • Oversee inventory and cash operations. 

 

Required Skills/Abilities 

  • Excellent communication skills both orally and written. 
  • Ability to deal with problems and resolve quickly in a professional manner. 
  • Performs well under pressure and in a fast-paced environment. 
  • Flexible schedule. Nights, weekends and holiday availability required. 
  • Ability to multi-task while staying organized. 
  • Leadership skills 
  • Keen sense of urgency 
  • Ability to motivate others. 
  • Excellent cash handling skills 

 

Education and Experience 

  • Must be 21+ years of age. 
  • High School Diploma or equivalent 
  • Must pass a criminal background check with no felony convictions. 
  • 1+ year of relevant cannabis supervisory experience 
  • Previous dispensing/cannabis industry experience a plus 
  • Basic computer skills 
  • Proficient in Microsoft Office 

 

Physical Requirements 

  • Ability to sit or stand for long periods of time. 
  • Ability to lift to 50lbs 

Available shifts and compensation: We have available shifts all days of the week. Compensation is $19.00 - $20.00/hour.

About Sanctuary Medicinals: We are looking for motivated candidates to join our team at Sanctuary Medicinals Please apply below. Learn more about us at www.sanctuarymed.com.


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