Current jobs related to Lead Patient Services Coordinator, New Patient Scheduling - Albuquerque - UNM Medical Group, Inc.

  • Patient Services Coordinator

    1 month ago

    Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job Title: Patient Services CoordinatorWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at UNM Medical Group, Inc.Job Summary:The Patient Services Coordinator will be responsible for handling all incoming internal and external new patient referrals, verifying insurance coverage and benefits, and scheduling...

  • Patient Service Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Patient Service Coordinator Job DescriptionWe are seeking a compassionate and detail-oriented Patient Service Coordinator to join our team at Presbyterian Healthcare Services. As a Patient Service Coordinator, you will play a vital role in ensuring the comfort and well-being of our patients and their families.Key Responsibilities:Round on patients and...

  • Intake Coordinator

    1 week ago

    Albuquerque, New Mexico, United States New Season Full time

    For over 30 years, New Season Treatment Centers have been a leading national healthcare service provider of outpatient treatment centers specializing in providing safe, quality, and best-in-class care for individuals living with Opioid Use Disorder (OUD).Operating in over 70 treatment centers across multiple states, our team members are engaged in...

  • Intake Coordinator

    1 week ago

    Albuquerque, New Mexico, United States New Season Full time

    Job SummaryThis position is responsible for managing the registration process of patients as they enter the healthcare facility. The ideal candidate will appropriately receive and coordinate referrals from physicians, hospitals, facilities, and other community referral sources.Key ResponsibilitiesSchedule evaluations, meetings, and consultations for...

  • Intake Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States New Season Full time

    Job Summary:This position is responsible for managing the registration process of patients as they enter the healthcare facility. The ideal candidate will appropriately receive and coordinate referrals from physicians, hospitals, facilities, and other community referral sources.Key Responsibilities:Schedule evaluations, meetings, and consultations for...

  • Patient Services Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job DescriptionThe UNM Medical Group, Inc. is seeking a highly motivated individual to work as a Patient Services Coordinator in our Ambulatory Dental Clinics. This role involves performing a wide variety of administrative support functions, including scheduling appointments, receptionist duties, and verifying demographic and insurance information.The...

  • Patient Visit Coordinator

    1 month ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Visit Specialist to join our team at Presbyterian Healthcare Services. As a Patient Visit Specialist, you will play a critical role in coordinating patient care and providing an exceptional patient experience.Key ResponsibilitiesReview and follow orders entered into the EHR by...

  • Patient Services Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled and dedicated Patient Services Coordinator to join our team at UNM Medical Group, Inc. This role will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.Key ResponsibilitiesProvide direct service to patients through phone and in-person interactions,...

  • Patient Service Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at UNM Medical Group, Inc. in the Cancer Center Scheduling Area.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Responsibilities will include:Reception: Answering...

  • Patient Visit Coordinator

    3 weeks ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Job Title: Patient Visit SpecialistJob Summary:We are seeking a highly organized and detail-oriented Patient Visit Specialist to join our team at Presbyterian Healthcare Services. As a Patient Visit Specialist, you will play a critical role in coordinating patient care and providing an exceptional patient experience.Key Responsibilities:Review and follow...

  • Patient Services Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job SummaryUNM Medical Group, Inc. is seeking a highly motivated Patient Services Coordinator to join our team in the Division of Dental Services Residency Clinic. This role involves providing exceptional patient service, scheduling appointments, and managing referrals and prior authorizations with insurance carriers.Key Responsibilities:Schedule...

  • Lead Patient Support

    2 months ago

    Albuquerque, United States Presbyterian Healthcare Services Full time

    Overview Now hiring a Lead Patient Support - Sleep Clinic! As a Lead Patient Support will maintains proficiency in all clerical operations roles to govern accuracy in registration, scheduling, and check out prescribed workflows. Acts as mentor and trainer for front line clerical teams. First responder to investigate patient concerns and maintain customer...

  • Patient Service Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Service Tech to join our team at Presbyterian Healthcare Services. As a Patient Service Tech, you will play a vital role in ensuring positive patient experiences through provision of high-touch, patient-centered care.Key ResponsibilitiesRound on patients and families frequently to assess...

  • Patient Coordinator

    1 month ago

    Albuquerque, United States Enhanced Wellness Full time

    Join Our Team at Enhanced Wellness: Empowering Optimal Health and Well-BeingAbout UsEnhanced Wellness is a leader in integrative patient care, seamlessly combining conventional Western Medicine with cutting-edge BioPerformance treatments. Our philosophy centers on a holistic approach to healing, prioritizing health, lifestyle, and the proactive management of...

  • Patient Visit Coordinator

    1 week ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Job Summary:We are seeking a highly skilled Patient Visit Specialist to join our team at Presbyterian Healthcare Services. As a Patient Visit Specialist, you will play a critical role in coordinating patient care and providing an exceptional patient experience.Key Responsibilities:Reviews and follows orders entered into the EHR by the clinicianSchedules...

  • Patient Coordinator

    2 weeks ago

    Albuquerque, United States Jobot Full time

    Healthcare Industry - Career Advancement Opportunities - Established OrganizationThis Jobot Consulting Job is hosted by: Daniel GonzalezAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $15 - $15 per hourA bit about us:Are you an experienced patient coordinator with a knack for numbers and a passion for...

  • Patient Coordinator

    1 day ago

    Albuquerque, United States Jobot Full time

    Healthcare Industry - Career Advancement Opportunities - Established OrganizationThis Jobot Consulting Job is hosted by: Daniel GonzalezAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $15 - $15 per hourA bit about us:Are you an experienced patient coordinator with a knack for numbers and a passion for...

  • Patient Coordinator

    3 days ago

    Albuquerque, United States Jobot Full time

    Healthcare Industry - Career Advancement Opportunities - Established OrganizationThis Jobot Consulting Job is hosted by: Daniel GonzalezAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $15 - $15 per hourA bit about us:Are you an experienced patient coordinator with a knack for numbers and a passion for...

  • Patient Coordinator

    2 weeks ago

    Albuquerque, United States Jobot Full time

    Job DescriptionJob DescriptionHealthcare Industry - Career Advancement Opportunities - Established OrganizationThis Jobot Consulting Job is hosted by: Daniel GonzalezAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $15 - $15 per hourA bit about us:Are you an experienced patient coordinator with a knack for...

  • Lead Patient Support

    2 months ago

    Albuquerque, United States Presbyterian Healthcare Services Full time

    Now hiring a Lead Patient Support - Sleep Clinic! As a Lead Patient Support will maintains proficiency in all clerical operations roles to govern accuracy in registration, scheduling, and check out prescribed workflows. Acts as mentor and trainer for front line clerical teams.  First responder to investigate patient concerns and maintain customer focused...

Lead Patient Services Coordinator, New Patient Scheduling

2 months ago

Albuquerque, United States UNM Medical Group, Inc. Full time
Job DescriptionJob Description

The UNM Medical Group, Inc. is seeking an Full-time Lead Patient Services Coordinator to work in our Cancer Center Patient Access - New Patients area.

Minimum $34,299 - Midpoint $42,203*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. Working availability Monday-Friday 7am-5pm.

This position is responsible for handing all incoming internal and external new patient referrals. The process requires a call to the patient within 16 business hours of receipt of the referral request to complete intake, then assigning a new patient scheduler who will request medical records, imaging and pathology if required as well as other documents necessary for patient triage and visit. Medical Terminology knowledge if preferred. Registration, insurance verification, multi-provider scheduling, answering multi-line incoming calls, strong communication skills, attention to detail and ability to multi-task is essential. This position is critical to the overall success of the department by meeting established goals in a very demanding and high producing clinic environment all while addressing and meeting the needs of the patient’s and/or physician’s to include lead duties as assigned by the Supervisor.

Summary

Under limited supervision, performs a wide variety of administrative support functions at assigned UNMMG Ambulatory Clinic including but not limited direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographic and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with physicians, other providers and insurance companies.

Minimum Job Requirements of a Lead Patient Services Coordinator:

High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

About UNM Medical Group, Inc Lead Patient Services Coordinator at UNM Cancer Center:

UNM Medical Group (UNMMG) is currently seeking an Ambulatory Patient Service Coordinator for the UNM Cancer Center to work in one of the functional areas within the Patient Services Department. The functional areas are; New Patient Referral Processing, Insurance Verification, Patient Check-In and Registration, Scheduling, Medical Records, Radiation Oncology Frontline and PBX Operators. The position will provide direct services to patients either by phone or in person by processing new patient referrals, verifying insurance coverage and benefits, frontline registrar for Medical or Radiation Oncology, appointment scheduling, medical records or as a PBX Operator. In addition the position serves as a liaison as needed with physicians, other providers and insurance companies.

This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC). The UNM Comprehensive Cancer Center (UNMCCC) is a statewide provider of cancer care and is influential in the cancer field throughout New Mexico and the nation. It is the only academic healthcare facility dedicated to both cancer research and patient care and is also the only Cancer Center in New Mexico designated by the National Cancer Institute (NCI), and one of just sixty-six (66) premier NCI-designated centers nationwide.

Duties and Responsibilities of a Lead Patient Services Coordinator:

  1. RECEPTION: Responsible for clinic receptionist duties including but not limited to: answer incoming phones, patient check in/out, coordinate and facilitate accurate patient appointment scheduling through electronic and/or manual systems, schedule follow-up appointments as ordered by providers, update and ensure accurate patient schedules and appointments in UNMMG computer systems.
  2. REGISTRATION: Responsible for registration duties including but not limited to: obtaining copy of insurance card, verifying accuracy of patient demographics and insurance information; updating and ensuring accurate information into UNMMG computer systems.
  3. FINANCIAL / CASH MANAGEMENT: Responsible for collecting co-pays, collecting upfront payments as well as self-pay down payments; generating patient receipts; referral of patients to financial counseling for funding options, if necessary. Responsible for daily cash reconciliation of cash collections and receipts; following UNMMG established cash management policies and procedures.
  4. BILLING: Responsible for generating charge document and other billing paperwork at time of patient’s clinic visit to ensure proper billing information is obtained and documented including but not limited to completion of paperwork by provider, written documentation on clinic log, DX and CPT code selection by provider on charge document, prompt submission to UNMMG centralized charge entry.
  5. PRIOR AUTHORIZATION: Responsible for coordinating and processing all referrals and prior authorizations. Interface with insurance companies to verify coverage and obtain prior authorizations; may coordinate multiple authorizations and coverage; compiles medical documentation necessary to ensure prior authorization is obtained; updates computer systems to ensure final prior authorization is documented in UNMMG computer systems.
  6. Maintain ongoing communications and dialog with the centralized UNMMG Practice Coordinator to address staffing issues, ongoing training and support as well as to address problems or issues related to clinic front-end processes and operations.
  7. Maintains record keeping and filing systems; gathers, enters and updates data as required.
  8. Serves as backup support for other administrative personnel as required; cross trains with other personnel for all administrative, customer service and clerical functions.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence.

Diversity, Equity and Inclusion Commitment:

We will strive as an institution and as individuals to recognize, cultivate and promote all forms of diversity and to foster health and well-being throughout New Mexico by weaving cultural humility and respect for all people.

Benefits:

  • Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
  • Insurance Coverage: Includes medical, dental, vision, and life insurance.
  • Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

Apply to our Lead Patient Services Coordinator opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly