Patient Representative

1 month ago

Wallingford, United States Midstate Radiology Associates Full time
Job DescriptionJob Description

Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Location.

Position Schedule: Mon, Tue, Wed & Fri 8:45 AM - 5:15 PM; Thursday 9:00 AM - 6:00 PM + on-call every 5th Sat from 8:00 AM to 4:30 PM.

Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $22.38 per hour.

For complete listing of all open positions, visit www.midstateradiology.com/career-opportunities

Job Summary:

The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.

Key Accountabilities:

  1. Greeting patients and help maintain a timely accurate patient flow through the system.
  2. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
  3. Collects insurance co-pays as applicable.
  4. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
  5. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
  6. Obtains all necessary signatures and initiates required documents for scheduled procedures.
  7. Performs insurance verification processes.
  8. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
  9. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
  10. Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
  11. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
  12. Obtains and provides reports and images on CD to patients or physician’s offices.
  13. Follows established policies and procedures set by administration including department cleanliness and disinfecting.
  14. Assists in the Hereditary Cancer Risk Assessment program.
  15. Performs other duties as assigned.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Qualifications Guidelines:

Education Required:

  • High school diploma or equivalent.

Knowledge, Skills, & Abilities:

  • At least one year of customer service experience in a medical setting preferred.
  • Knowledge of medical terminology.
  • Quality assurance and customer service principles and practices.
  • Communicate effectively with patients, relatives, medical staff and co-workers.
  • Capacity to relate to patients of all cultural and socio-economic backgrounds.
  • Maintain the confidentiality of patient records.
  • Ability to understand and follow specifications and instructions. Attention to detail is required for success.
  • Basic keyboard skills with proficiency in use of personal computer.

Physical Requirements:

  • Remaining in a stationary position, often sitting for prolonged periods.
  • Adjusting or moving objects up to 15 pounds in all directions.
  • Repeating motions that may include the wrists, hands and/or fingers.
  • Must be able to lift up to 20 pounds at times.
  • Moving about to accomplish tasks or moving from one worksite to another.
  • Must be able to access and navigate each department at the organization’s facilities

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:

Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: www.MidstateRadiology.com


Weekly Schedule: Mon, Tue, Wed & Fri 8:45 AM - 5:15 PM; Thursday 9:00 AM - 6:00 PM + on-call every 5th Sat from 8:00 AM to 4:30 PM.
Weekly Hours: 40

  • Phlebotomist

    1 week ago

    Wallingford, United States A+ Consulting Full time $20 - $22

    Job DescriptionJob DescriptionQuest Diagnostics seeks Phlebotomist - Floater to support several IOPs in the Wallingford CT Area.   The Patient Services Representative II (PSR I) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The PSR II draws quality blood...

  • Senior Pharmacy Specialist

    1 week ago

    Wallingford, Connecticut, United States B. Braun Medical Inc Full time

    B. Braun Medical Inc - Pharmacy SpecialistB. Braun Medical Inc is a leading provider of innovative healthcare solutions, dedicated to enhancing patient safety and improving outcomes. Join our dynamic team and contribute to a company that prioritizes excellence, integrity, and patient care.Key ResponsibilitiesPosition Overview:Comply with all organizational...

  • Respiratory Therapist/RRT

    3 months ago

    Wallingford, United States Gaylord Hospital Full time

    Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation. We provide inpatient and outpatient care for people at every point in their journey from illness or injury to the most advanced state of recovery they can achieve. Our Mission: To enhance health, maximize function, and transform lives. Our values: Integrity,...

  • Respiratory Therapist/RRT

    1 week ago

    Wallingford, United States Gaylord Hospital Full time

    Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation. We provide inpatient and outpatient care for people at every point in their journey from illness or injury to the most advanced state of recovery they can achieve. Our Mission: To enhance health, maximize function, and transform lives. Our values: Integrity,...

  • Psychiatric Nursing Supervisor

    3 days ago

    Wallingford, Connecticut, United States MASONICARE Full time

    Position: RN Psychiatric Clinical SupervisorOrganization: Masonicare Health CenterShift: Evening / 24 hours per weekCompensation:Masonicare employs a thorough approach to evaluate market data and establish competitive salary ranges based on your experience.Salary Range: $40 - $53 per hourUnit Overview:50-bed Behavioral Health Hospital UnitRole Overview:The...

  • Center Manager

    3 months ago

    Wallingford, United States Premier Health Full time

    Center Manager (Registered Nurse) • Trinity Health Of New England Urgent Care Job Type Full-time Description The Center Manager is responsible and accountable for the successful day-to-day operations and administration of assigned site(s). The Center Manager I provides the necessary resources to meet the needs of the patients and the organization. ...

  • Respiratory Therapist/RRT

    3 months ago

    Wallingford, United States Gaylord Hospital Full time

    Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation. We provide inpatient and outpatient care for people at every point in their journey from illness or injury to the most advanced state of recovery they can achieve. Our Mission: To enhance health, maximize function, and transform lives. Our values: Integrity,...

  • Respiratory Therapist/RRT

    1 week ago

    Wallingford, United States Gaylord Hospital Full time

    Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation. We provide inpatient and outpatient care for people at every point in their journey from illness or injury to the most advanced state of recovery they can achieve. Our Mission: To enhance health, maximize function, and transform lives. Our values: Integrity,...

  • Psychiatric Nursing Supervisor

    1 week ago

    Wallingford, Connecticut, United States MASONICARE Full time

    Position: RN Psychiatric Clinical SupervisorOrganization: Masonicare Health CenterShift: Evening / 24 hours per weekCompensation:Masonicare is committed to maintaining competitive compensation by regularly assessing market data. The salary range for this role is between $40 - $53 per hour, commensurate with experience.Unit Overview:This position is within a...

  • Psychiatric Nursing Supervisor

    3 days ago

    Wallingford, Connecticut, United States Masonicare Corp Full time

    Job OverviewPosition: RN Psychiatric Clinical SupervisorOrganization: Masonicare Health CenterShift: Evening / 24 hours per week / Every Other WeekendCompensation: Masonicare is committed to maintaining competitive salary ranges based on market data and individual experience. The hourly pay range for this role is between $40 - $53.Facility: 50-bed Behavioral...

  • Psychiatric Nursing Supervisor

    3 days ago

    Wallingford, Connecticut, United States Masonicare Corp Full time

    Job OverviewPosition: RN Psychiatric Clinical SupervisorOrganization: Masonicare Health CenterShift: Evening / 24 hours per week / Every other weekendCompensation: Masonicare employs a systematic approach to evaluate market data and establish competitive salary ranges. The hourly pay for this role is between $40 - $53, based on experience.Unit: 50-bed...

  • Vice President of Information Technology

    1 week ago

    Wallingford, Connecticut, United States Gaylord Hospital Full time

    Gaylord Specialty Healthcare is a dedicated health system focused solely on medical rehabilitation. We offer both inpatient and outpatient services for individuals at every stage of their recovery journey from illness or injury. Our Mission: To enhance health, maximize function, and transform lives. Our core values include Integrity, Compassion,...

  • Psychiatric Nursing Supervisor

    3 days ago

    Wallingford, Connecticut, United States Masonicare Corp Full time

    Job OverviewPosition: RN Psychiatric Clinical SupervisorOrganization: Masonicare Health CenterShift: Evening / 24 hours per week / Every Other WeekendCompensation: Masonicare employs a comprehensive approach to evaluating market data and establishing competitive salary ranges. The hourly pay for this role is between $40 - $53, commensurate with...

  • RN Psychiatric Clinical Supervisor

    1 day ago

    Wallingford, United States Masonicare Full time

    RN Psychiatric Clinical Supervisor Masonicare Health Center - Wallingford, CT Evening Shift / 24hrs/wk / EOW COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range relative to your experience. The pay range for this position is: $40 -...

  • RN Psychiatric Clinical Supervisor

    1 month ago

    Wallingford, United States Masonicare Remote Work Freelance Full time

    RN Psychiatric Clinical SupervisorMasonicare Health Center - Wallingford, CTEvening Shift/24hrs/wk/EOW COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range relative to your experience. The pay range for this position is: $40 - $53/hour50 bed...

  • RN Psychiatric Clinical Supervisor

    2 months ago

    Wallingford, United States Masonicare Full time

            RN Psychiatric Clinical Supervisor Masonicare Health Center - Wallingford, CT Evening Shift / 24hrs/wk / EOW  COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive.  You are paid within the salary range relative to your experience.  The pay range for this position...

  • RN Psychiatric Clinical Supervisor

    11 hours ago

    Wallingford, United States Masonicare Full time

            RN Psychiatric Clinical Supervisor Masonicare Health Center - Wallingford, CT Evening Shift / 24hrs/wk / EOW  COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive.  You are paid within the salary range relative to your experience.  The pay range for this position...

  • RN Psychiatric Clinical Supervisor

    2 months ago

    Wallingford, United States Masonicare Full time

            RN Psychiatric Clinical Supervisor Masonicare Health Center - Wallingford, CT Evening Shift / 24hrs/wk / EOW  COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive.  You are paid within the salary range relative to your experience.  The pay range for this position...

  • RN Psychiatric Clinical Supervisor

    2 months ago

    Wallingford, United States Masonicare Corp Full time

    Job DescriptionJob DescriptionRN Psychiatric Clinical SupervisorMasonicare Health Center - Wallingford, CTEvening Shift / 24hrs/wk / EOW COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range relative to your experience. The pay range for this...

  • RN Psychiatric Clinical Supervisor

    4 weeks ago

    Wallingford, United States Masonicare Corp Full time

    Job DescriptionJob DescriptionRN Psychiatric Clinical SupervisorMasonicare Health Center - Wallingford, CTEvening Shift / 24hrs/wk / EOW COMPENSATION: Masonicare has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range relative to your experience. The pay range for this...