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Host- Salt +Smoke- Ballpark Village

2 months ago

Saint Louis, United States Salt Smoke Full time
Job DescriptionJob Description


HOSTS

(Hourly Rate PLUS tips)


ON THE SPOT HIRING EVENT APRIL 1ST-3RD

10AM-5PM

Bring in 2 forms of ID and an updated resume


Ballpark Village- Salt + Smoke. 501 Clark Ave. St. Louis



REASONS YOU'LL LOVE JOINING OUR TEAM:

  • A culture of warmth and belonging, where everyone is welcome and supported.

  • WEEKLY pay

  • Advancement Opportunities- we LOVE promoting from within

  • Flexible Scheduling

  • Awesome Managers

  • Employee Discounts

  • Health & Safety is our #1 priority

  • 401(k) Retirement Savings plan with an Employer MATCH

  • 4 Observed Holidays

Benefits:

*Part time besties are eligible for benefits after a year of employment with an average of 30 hours minimum per week.

  • Medical, Dental, Vision

  • Life & AD&D - Company Paid

  • Short Term Disability - Company Paid

  • Long Term Disability

  • Voluntary Life Insurance (Self, Spouse, & Children Coverage Options)

  • Pet Insurance

  • Paid time off

HOST:

ESSENTIAL FUNCTIONS:

When people come to dine at Salt + Smoke, the first person they will meet is you, the host. At this time, you become the face of the company. You are responsible for greeting our guests in a kind and welcoming manner and showing them to their table. The goal is to seat all guests according to our seating chart that follows a fair and accurate rotation. This is key to maintaining the flow and service of tables throughout a shift. Often times, this will include putting guests on a wait list and quoting appropriate wait times, being creative with table movement to accommodate larger parties, and answering basic questions about the store and menu. The host is also responsible for taking to go orders and distributing them as they come up. As a host, one of the key parts of being successful is to be able to remain calm, friendly, and courteous.

  • Greet and thank guests, every customer, every time with warmth and kindness.
  • Seat guests while maintaining a proper rotation.
  • Add guests to our wait list system with accurately quoted wait times.
  • Understand our reservation and seating policies and clearly communicate with guests.
  • Take to go orders in person or over the phone, and accurately distribute them to guests as they come up, ensuring that payment has been collected.
  • Finish all to go orders with to go sauces as indicated on the tickets.
  • Answer phone calls and questions about store hours, reservations, wait times, and menu items.
  • Maintain cleanliness of front door, inside and out, clearing window ledges from debris.
  • Keeping the host stand organized.
  • Maintaining all menus, wiping them down, and alerting management when running low on menus, kid's menus, crayons, or bar menus.
  • Ensure guests are always sat with appropriate menus and rollups at a CLEAN and sanitized table.
  • Restock wipes, crayons, kids' menus.
  • Help to maintain the retail shelf with t-shirts.

Knowledge and Skills:

  • Excellent customer service, communication, and listening skills.
  • Ability to understand and comply with proper seating chart rotation, reservation, and seating policies.
  • Ability to process guest bills and payments in compliance with cash handling, credit card transactions, and gift cards.
  • Attention to detail with good organizational and efficient time management skills.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and polite.
  • Ability to stand and be on feet for extended periods of time in varied climate conditions.
  • Ability to carry and lift up to 50 lbs at times.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs.

Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.


SCHEDULE:

  • Flexible Schedules

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED preferred.
  • Some experience preferred.


Come join our team

WHY? Teamwork, shared support, constant training and providing

guests an exceptional dining experience with a genuine care for the highest

quality food, atmosphere, and service We are committed to serving great food