Resident Field Service Technician

2 months ago

Savage, United States Road Machinery and Supplies Co.. Full time
Job DescriptionJob Description

Resident Field Service Technician - Mankato, MN

  • Work Culture– RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors and each other.
  • Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
  • Competitive Compensation Packages – Based on experience and other factors.
  • Full Benefits Package– Including medical, dental, life, 401(k), and vacation.
  • Stability and Reputation– RMS has been in business for 98 years and continues to grow.


Responsibilities:

  • Maintain Communication between customers and internal RMS departments in order to complete work and grow service labor sales.
  • Utilize various computer programs and OEM software along with RMS resources to complete jobs, utilizing operator manuals, technical drawings, and electrical/hydraulic schematics.
  • Perform troubleshooting and diagnostics to determine what repairs are needed, communicate needs, and make necessary repairs.
  • Test equipment after repair and assembly to ensure proper performance and compliance has been achieved.
  • Maintain company service vehicle, inventory, tools, and equipment adhering to DOT and MSHA compliance.
  • Keep updated with knowledge of RMS and competitor products through vendor, internal, and online training.


Qualifications/Skills:

  • Five (5) years of experience as a Field Service Technician for an OEM Heavy Equipment Distributor
  • Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
  • Exceptional skills in hydraulic and electrical troubleshooting, and repair of heavy construction equipment are required.
  • Skilled in operating vehicles and equipment used for diagnostic purposes.
  • Possess a current valid CDL driver’s license with a clean record, and the ability to successfully pass drug and fitness for duty tests.
  • Able to complete required documentation, reports, and repairs in a timely manner exceeding deadlines while utilizing general computer applications.
  • Demonstrates openness to new procedures, technology, and structure with a strong attention to detail and accuracy.
  • Able to work a flexible schedule as needed with some overnight travel.
  • Able to work responsibly, safely, and intelligently.
  • Have the desire to take action, improve, and be appreciative.
  • Possess the capability to engage and communicate with customers, co-workers, and vendors in a respectful and professional manner.

Minimum Physical Requirements:

  • Push/pull up to 50 lbs
  • Lift/carry up to 60 lbs
  • Lift bulky objects
  • Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, high steps, fingering/grasping.
  • Working conditions may be indoor and/or outdoor. Noise level may be loud at times.


About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.

At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive.

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