General Manager

1 month ago

Cleveland, United States Firehouse Subs Full time
Job DescriptionJob Description

Are you looking for a challenging new opportunity? Are you great working with guests? Do you have an enthusiastic, positive attitude? If so, then you may be just what we are looking for in our next Store Manager.

The successful candidate for this position will manage the day to day operations of a local Firehouse Subs restaurant and will be held fully accountable for the profitability of the store while adhearing to all Food Safety guidelines as well as Franchise Operations guidelines.

We offer a clear path for advancement, competitive Health, Dental, Vision, paid training, an opportunity to grow and develop your management skills.


Requirements:

  • Must have minimum of 3 years Restaurant Store Management/General Manager experience.
  • Prefer a minimum of associates degree in business management, marketing or hospitality.
  • Must hold & maintain a Manager Food Safety Certification within 8 weeks of hire.
  • Must be available to work in-store 45-55 hours per week minimum of 2 nights per week and weekends and must be available to work all days of the week that the store is open for business.
  • Must have experience using computer and be tech savvy.
  • Must be able to lift up to 50 lbs to chest height.

Responsibilities:

  • Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
  • Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
  • Provides leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
  • Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
  • Coordinates and implements current operations game plans and company initiatives in a profitable and timely manner.
  • Ensures proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Provides continuous training and development of the restaurant staff.
  • Actively participates in Local Restaurant Marketing in local trade area.
  • Implements and promotes all Public Safety Foundation initiatives.
  • Ensures all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represents Firehouse Subs® in a professional, positive manner at all times.
  • Communicates effectively to the Operations Manager/District Manager any and all issues that may impact the business.
  • Assists in maintaining restaurant equipment in full working order and communicates problems immediately via the Repair and Maintenance Request forms and critical issues should be reported to the Operations Manager/District Manager.
  • Able to work on their feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs to chest height.
  • Any other duties assigned by the Operations Manager / Director of Operations or Owner.

Specific Duties for this position also include

  • Ensuring Daily Workflow is always up to date
  • Verifying store cash funds daily reporting any large discrepancies (>20.00) immediately to Office
  • Handles scheduling of staff.
  • Interviews and recommends hires for the store.
  • Training new hires on all shifts
  • Conducts weekly and monthly inventory at close of business on Sunday night.
  • Completing “Red Book” Daily and “Green Sheet” Weekly
  • Handles compliance on COVID-19 health checks, policies and procedures.
  • Responsible for ordering all product for the store

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