Bilingual Legal Receptionist

2 weeks ago

Houston, United States Amaro Law Firm Full time
Job DescriptionJob DescriptionSalary: $19-$21/hr

Amaro Law Firm is a Houston, Texas based injury law firm founded in 2005 with hubs across the state. The firm represents individuals involved in catastrophic personal injury and wrongful death matters, arising from truck wrecks, car wrecks, and work accidents. We work exclusively with the parties who have been wronged or injured by another party. Our firm has a strong culture to serve others and also give back to the community. We specialize in single event personal injury claims such a 18 wheeler crashes, wrongful death, catastrophic injuries, car crashes, maritime/offshore accidents, refinery explosions/fires, and construction/work injuries.


WHO ARE WE?

Our firm is nationally recognized and known for getting results for our clients through passion and tenacity. Our attorneys speak at legal conferences and have been honored with accolades for their service to others. Our growing firm in the Heights area of Houston occupies almost 20,000 square feet. We prepare every case for trial from the time it is signed up. We try many cases a year across Texas. Our firm handles wrongful death, catastrophic injury cases, truck wrecks, car wrecks, work injuries, product liability, and other tort cases.

Our firm was founded in 2005, is established and well-known in the legal community. We have helped thousands of people and businesses in a variety of legal matters, some of which have been high profile cases covered by media across the country and some cases which are now taught in law schools. Our environment is high-energy and our lawyers are passionate advocates who care very much about what they do.


WHO ARE WE LOOKING FOR?

We are looking for a full-time receptionist who wants to join a rising legal team that is on the forefront of litigating and trying meaningful cases for the greater good of people.

You must be reliable, passionate, self-motivated, a team-player, and have extensive litigation and/or trial experience. You must also have solid references.


General Purpose

Attend to visitors and deal with inquiries on the phone and in person. Also, will assist in general administrative support and supply information regarding our law firm to the general public, clients, and customers. Pay commensurate with experience and potential professional growth and opportunities.

Must be proficient in using Microsoft outlook, word, and excel. Must be proficient in use of social media such as LinkedIn, Facebook, Wordpress, Google + and Twitter. PRIOR EXPERIENCE IN A LAW OFFICE HIGHLY PREFERRED.


Main Job Tasks and Responsibilities

  • answer telephone, screen and direct calls
  • take and relay messages
  • provide information to callers
  • greet persons entering organization
  • direct persons to correct destination
  • deal with queries from the public
  • monitor visitor access and maintain security awareness
  • general administrative and clerical support
  • receive and sort mail and deliveries
  • schedule appointments
  • organize conference and meeting room bookings
  • maintain appointment diary either manually or electronically
  • tidy and maintain the reception area
  • use Needles case management software to update client telephone inquiries on status of claim

 

Education and Experience

  • high school diploma generally required
  • knowledge of administrative and clerical procedures
  • proficient in use of computers, internet, social media, and relevant software applications, including Microsoft Office
  • knowledge of customer service principles and practices
  • keyboard skills

 

Key Competencies

  • excellent verbal and written communication skills
  • must be bilingual
  • must have experience in a busy professional setting;
  • must have professional personal presentation as you will serve as the “face of the firm” when dealing with inquiries over phone and in person
  • customer service orientation
  • information management
  • organizing and planning and multi-tasking
  • attention to detail and highly organized (i.e., able to prioritize and complete work by deadlines)
  • initiative
  • reliability (must have reliable transportation and be punctual)
  • high stress tolerance

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