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Restaurant General Manager

4 months ago


Thibodaux, United States Chicken Salad Chick - Houma LA Full time
Job DescriptionJob Description

Exciting new concept coming to the Bayou We are looking for General Managers who deliver exceptional results through others. Are you ready to lead with passion and drive in the fast-paced world of Restaurant management? Chicken Salad Chick in Houma, LA is looking for a dynamic and experienced Restaurant General Manager to join our team. As the head of operations, you will have the opportunity to showcase your skills in leadership, customer-centricity, and excellence.

Imagine the thrill of overseeing a bustling restaurant, creating a positive & fun work environment for your team, and delighting customers with our delicious menu offerings. Your hard work and dedication will be rewarded with a competitive salary ranging from $50,000 to $60,000 per year. Take the next step in your career and apply today

You will be offered great benefits such as Closed on Sundays, Competitive Salary, Paid Time Off, Paid Meals, and Industry Leading Bonuses. Join us in Spreading Joy and Enriching Lives and Serving Others, at Chicken Salad Chick

Join us in creating a fun and customer-focused environment where every day brings new opportunities to showcase your leadership skills and make a real impact on our guests' experience. You will be provided great benefits such as Employee Discounts, Competitive Pay, and Closed Every Sunday. Elevate your career with us today


A LITTLE ABOUT US

Chicken Salad Chick serves full-flavored, Southern-style chicken salad made from scratch and served from the heart, with more than a dozen original chicken salad flavors as well as fresh side salads, gourmet soups, signature sandwiches and delicious desserts. We are a growing franchise location that expanding rapidly. We are looking for a hospitality professional serve as our general manager and help us maintain a team of excellence and superb service. We love to promote from within, and see our teams excel in our expanding business.


Job Summary

The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results.

Essential Responsibilities

Serve as a Brand Ambassador for Chicken Salad Chick.

Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.

Understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements for the restaurant, employees, and guests.

Ensure that all Guests feel welcome and are given responsive, friendly, and courteous service.

Ensure that all products are consistently prepared and served according to CSC standards.

Achieve identified objectives for sales, service, quality, appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.

Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns, in accordance with the Brand Standards.

Create, communicate, implement, and follow up on operations and financial action plans.

Control cash and other receipts by adhering to cash handling and reconciliation procedures.

Make employment and termination decisions consistent with Restaurant Management guidelines.

Oversee and ensure that employee performance appraisals are completed on a timely basis.

Create and maintain schedules for team.

Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.

Operationally fill in as needed to ensure guest service standards and efficient operations.

Coach and motivate the Assistant Manager(s) and the team.

Continually strive to develop staff in all areas of managerial and professional development.

Prepare all required paperwork, forms, and reports in an organized and timely manner.

Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.

Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.

Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.

Take actions to solve and celebrate guest feedback.

Control food and equipment inventories, conduct daily and weekly inventory counts, and keep inventory records.

Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.

Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.

Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.

Required Knowledge, Skills, and Abilities

Excellent written and oral communication skills

Excellent organization skills

Ability to multitask

Working knowledge of back office tools

Ability to quickly learn and master new computer software

Education and Experience

Three to five years or restaurant management experience and/or training; or equivalent combination of education and experience

Physical Demands

Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects

Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

Must be able to work and perform all duties at any station in the kitchen or service area.


If you meet our requirements, please apply today to become a part of our Chicken Salad Chick team We look forward to hearing from YOU