Aftermarket Customer Service Admin

2 weeks ago


Bloomfield Hills, United States Connect Force Full time
Job DescriptionJob DescriptionMy client is on a confidential search for an Aftermarket customer service administrator. Candidates must already be in a similar role to be considered.

Position Overview (Description)

Responsible for acting as a liaison between management, employees and clients to ensure proper lines of communication. They will also manage customer accounts for aftermarket sales and assist with customer inquiries, purchase orders, quoting, billing, and other clerical duties as assigned.

Primary Objectives

· Provide assistance to internal and external customers in a timely manner

· Participate in cross-functional teams within the organization

· Search for new clients who might benefit from company products or services

· Develop long term relationships with clients

Major areas of responsibility

· Assist in contract negotiating

· Assist in calculating client quotations and administering client accounts

· Provide after-sales support services

· Preparing reports

· Assist in coordination of sales projects

· Support marketing activities

· Prepare internal work orders for sales projects

· Maintain client accounts and documentation

· Maintain a safe work environment by adhering to safety procedures and regulations

· Document actions by completing production and quality logs

· Update job knowledge by participating in educational opportunities

· Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

· Prepare shipping documentation for both domestic and international customers

Required Skills and Abilities

· Excellent oral and written communication skills

· Detail oriented with a high degree for accuracy

· High organized and flexible

· Ability to multitask and meet changing deadlines

· Ability to read and understand component drawing (blue print)

· Working knowledge of Microsoft Office products including Excel, Word, and PowerPoint

· Must be self-directed and able to complete projects with limited supervision

· Familiar with ERP systems (Encompix, SAP knowledge a plus)

This is a great company to work for, not just for the growth opportunities but with their attempts to have a great collaborative family culture.

  • Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...


  • Bloomfield Hills, United States Reverie Full time

    Job DescriptionJob DescriptionAbout UsAt Reverie, our mission is clear: to change lives through better sleep. We're an industry-leading sleep technology company founded in 2003. Our office culture is a mash-up of cutting-edge Silicon Valley innovation with a relaxed Midwest friendliness. Doors are open; layers are few—you’ll be successful here if you...


  • Bloomfield Hills, United States Reverie Full time

    Job DescriptionJob DescriptionAbout UsAt Reverie, our mission is clear: to change lives through better sleep. We're an industry-leading sleep technology company founded in 2003. Our office culture is a mash-up of cutting-edge Silicon Valley innovation with a relaxed Midwest friendliness. Doors are open; layers are few—you’ll be successful here if you...


  • Bloomfield Hills, United States Crypton Full time

    Job DescriptionJob DescriptionWhy work for Crypton LLC?Celebrating over 25 years of excellence, Crypton® provides an extensive range of upholstery products to customers worldwide that enhance consumer value, make life easier while continually exceeding expectations. However, we are more than a fabric company. Crypton invents, patents, and brands the most...


  • Bloomfield Hills, United States Birmingham Vision Care Full time

    Customer Service Optician neededOur team needs a compassionate and dedicated professional to help our patientsleave our office looking stylish in their perfect new pair of glasses. You'll behelping our patients choose the right glasses for them based on their personalstyle, lifestyle needs, prescription, and more. This is not just some sales job, yourrole is...


  • Bloomfield Hills, United States Birmingham Vision Care Full time

    Job DescriptionJob DescriptionCustomer Service Optician neededOur team needs a compassionate and dedicated professional to help our patientsleave our office looking stylish in their perfect new pair of glasses. You’ll behelping our patients choose the right glasses for them based on their personalstyle, lifestyle needs, prescription, and more. This is not...


  • Bloomfield, United States World Finer Foods, LLC. Full time

    **Description: Customer Service Processor** **Employment Type**:Permanent, Full Time, **Posting Date**: **Available**: Immediately **Tasks**: - Order Management/Customer Service - Ensure execution of customer-service standards - Processing daily orders to ensure orders are booked and shipped timely and accurately - Includes sample orders, customer...


  • Bloomfield, United States Premier Health Consultants, LLC Full time

    The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met, regardless of age or gender, on a continuing basis by perfo Customer Service Representative, Customer Service, Representative, CSR, Retail, Healthcare, Patient


  • Bloomfield Hills, United States Kimberly Morris - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...


  • Bloomfield Hills, United States Elizabeth Ross - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...


  • Bloomfield, United States tapwage Full time

    Title CUSTOMER SERVICE REPRESENTATIVE Division STORE Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our...


  • Auburn Hills, United States Oxford Bank Full time

    Job DescriptionJob DescriptionJob SummaryUnder supervision, the Treasury Management Admin will be accountable for the scheduling and reporting for Treasury Management. The team member will be responsible for opening customer accounts and partnering with Treasury Management Officer and Sales Manager to ensure that the customer onboarding experience is...

  • Admin Office

    2 hours ago


    Farmington Hills, United States Mi Pro Techs Full time

    Job DescriptionJob DescriptionWe are seeking an Admin Office / Program Administrator to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Primarily work within our ERP system building jobs, auditing and reporting.Schedule technician jobs, schedule service appointments.Communicate with...


  • Bloomfield, United States Kocolene Development Co Full time

    Job DescriptionJob DescriptionJob Title: Customer Service Associate (CSA)FLSA Status: Non-exemptSummaryReceives cash from customers or team members in payment for goods or services by performing the following duties.Essential Duties And Responsibilities included the following (other duties may be assigned):Inspect all outside areas to include: the building,...


  • Bloomfield, United States HARP Home Services Full time

    Job DescriptionJob DescriptionHARP Home Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor, CT location.This position is seeking someone to work Monday - Friday from 10:00AM - 6:00 PM OR Monday - Friday from 12:00PM -...


  • Bloomfield, United States HARP Home Services Full time

    Job DescriptionJob DescriptionHARP Home Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor, CT location.This position is seeking someone to work Sunday- Thursday from 12:00PM - 8:00PM (Sunday 8:00AM - 4:00PM). Our associates...


  • Bloomfield, United States Premier Health Consultants Full time

    Job Type Full-time Description Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient's customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely...


  • Bloomfield Hills, United States At Home Stores LLC Full time

    Job Description From $14.00/hour The Customer Support Associate provides customers with a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to completing other tasks as assigned by store management. Key Roles and Responsibilities Provides customers with a positive shopping experience....


  • Bloomfield Hills, United States Connect Force Full time

    Job DescriptionJob DescriptionMy client who has been in business for 90 years is a leader in custom manufacturing (automotive and supplier industries, hydraulics and pneumatics, as well as aerospace). They have an URGENT need for a shipping and receiving coordinatorWhy work for this company- Great pay structure, opportunities for growth, collaborative...

  • Customer Liaison

    6 days ago


    Bloomfield Hills, United States Henry Ford Health System Full time

    GENERAL SUMMARY: Assists customers with questions or concerns that relate to their overall satisfaction through their experience and service within Optimeyes while providing support to the management team with day-to-day operations. The Customer Liaison is cross-trained in all areas of Optimeyes, including Customer Service Representative, Eyewear Consultant,...