Receptionist/Customer Service
3 weeks ago
Why work for Crypton LLC?
Celebrating over 25 years of excellence, Crypton® provides an extensive range of upholstery products to customers worldwide that enhance consumer value, make life easier while continually exceeding expectations. However, we are more than a fabric company. Crypton invents, patents, and brands the most reliable, environmentally friendly, high-performance textiles in the world. Our products are not only soft and beautiful but are also designed to perform and have varying levels of protection depending on where they will be used. In situations where heavy demands can be placed on fabric, Crypton offers superior performance with exceptional protection from stains, moisture, and odors. The Crypton brand is nationally recognized and in the midst of extensive growth.
Benefits offered
Here are just some of the benefits we offer:
· Salary is competitive with the current market.
· 100% Paid Training
· 401k Plan with company match (after 6 months of service)
· Medical, Dental, and Vision plans
· Company-sponsored Basic Life & AD&D Insurance
· Company-sponsored Short-Term and Long-Term Disability
· Paid Vacation
· Tuition Assistance (including 100% of books)
Position Summary
We are looking for a Receptionist to join our team in Bloomfield Hills, MI. We are looking for someone who can provide professional and friendly service as well as manage the front desk on a daily basis and perform a variety of administrative and clerical tasks. Crypton offers a welcoming and supportive team atmosphere.
Job Description
Key Responsibilities
· Answer all incoming calls in a timely and professional manner, using a multi-line phone system.
· Efficiently transfer calls to the appropriate department, thereby reducing customer frustration and hold time.
· Sign-for and deliver all incoming parcels from postal and package delivery companies.
· Drop-off and pick-up daily mail. Sort and distribute mail accordingly.
· Greet and direct all visitors by maintaining employee and department directories.
· Inventory and order mailing and package supplies.
· Oversee office-wide conference room scheduling and make any preparations necessary, i.e., beverages, meal ordering, etc.
· Plan and coordinate monthly office birthday celebrations.
· Order and re-stock shared kitchen supplies for office.
· Assist colleagues with administrative tasks and perform ad-hoc administrative duties.
· Other duties as requested.
Required Qualifications and Skills
· 2-3 years receptionist/office administrative experience.
· Excellent written and verbal communication skills.
· Consistent, professional dress and manner.
· Proficiency in Excel, Word, and Outlook; experience with Microsoft Dynamics A/X a plus.
· Professional phone and email etiquette.
· Ability to work effectively and efficiently independently and within a team environment.
· Must be able to exemplify resourcefulness and be able to multi-task.
· Outstanding organizational skills.
· Must be able to perform the responsibilities of the position, with or without reasonable accommodation.
Education
· Minimum Requirements: High School Diploma. Associate or bachelor’s degree in a related field preferred.
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