Customer Journey Marketing Specialist

1 week ago


Columbus, United States Kimball Midwest Full time
Job DescriptionJob Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Journey Enhancement Specialist for our Columbus, Ohio location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

  • Collaborates with the sales and marketing teams to develop and implement VAR strategies that align with business objectives.
  • Coordinates the creation and distribution of VARs, ensuring they meet quality standards and are delivered in a timely manner.
  • Monitors and analyzes the effectiveness of VARs in supporting the sales process, making recommendations for improvement.
  • Partners with the sales and marketing teams to identify patterns and causes of lost business.
  • Tracks and reports on recovery efforts and success rates.
  • Analyzes campaign performance and identifies areas for optimization to improve conversion rates.

Qualifications

  • Bachelor’s degree in marketing, business administration, or a related field
  • 2-3 years of experience in marketing, sales support, or similar role
  • Intermediate proficiency in CRM software and the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.)

Additional Information

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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