Service Director I

3 weeks ago


Belleville, United States AION Management LLC Full time
Job DescriptionJob Description

Job Summary:

Under the direction of the Real Estate Manager, the Service Director is responsible for all physical aspects of the apartment community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies.

Maintenance Services:

  • Direct and oversee all aspects of maintenance of the community
  • Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
  • Maintain accurate records for all services performed and contracts
  • Walk the property daily to uphold curb appeal and monitor safety issue
  • Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
  • Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
  • Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
  • Communicate and advise Business Manager on recommendations for capital improvements and maintenance requirements for annual budget
  • Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
  • Supervise use of property golf carts/Gators if applicable
  • Notify Business Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
  • Assist in snow removal as required
  • Conduct and document weekly safety meetings including procedures, training, safety equipment, SDAs and use of equipment
  • Perform other duties as required

Customer Service:

  • Complete service requests from residents and team members in a timely fashion, in accordance with company policy
  • Ensure excellent customer service with courteous and professional attitude toward all customers and team members
  • Audit key tracking system daily and weekly
  • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week

Personnel Development:

  • Support and assist Regional Service Director and Real Estate Manager with new hire selection
  • Train, coach, and mentor team members, ensuring appropriate training is received
  • Create a team environment: hold weekly team meetings; manage by goals, open communication
  • Generate work and on-call schedule for service employees
  • Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy. Provide recommendations for compensation adjustments, promotions, and terminations

Requirements:

  • High school diploma or equivalent
  • CFC Certification Universal
  • Valid Driver’s License
  • 4+ years’ experience in maintenance and repair for apartment communities.
  • 2+ years supervisory experience
  • Strong computer skills and proficiency in Microsoft Office
  • Excellent English communication skills, both verbal and written.
  • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, pushing
  • Sufficient knowledge to thoroughly complete maintenance assessment up to the standards of a Service Director
  • Must be available 24/7 for emergencies
  • Salary: $60k - $65k

FSLA Status: Exempt



  • Belleville, United States Yaekel-Associates Ins. Service, Inc. Full time

    Benefits: Commission FSA Long Term Disability Short Term Disability Life Insurance 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance We're expanding our team and seeking Commercial Lines Customer Service professionals to join us. With a...

  • Patient Accounts Rep I

    3 months ago


    Belleville, United States BJC HealthCare Full time

    Job DescriptionAdditional Information About the Role Do you have experience with AR follow up for health insurance claims? BJC is looking for a Patient Accounts Rep I! Remote Position Monday - Friday Flex Schedule Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily...

  • Director of Nursing

    5 days ago


    Belleville, United States HealthEcareers - Client Full time

    To Apply for this Job Click Here POSITION: Director of Nursing SCHEDULE: Full-Time FACILITY: St. Clair County Jail LOCATION: Belleville, ILA Job Should be MORE than just a paycheck.Wexford Health Sources, Inc. is one of the nation's largest correctional health care providers. Over the past 30 years, our team...


  • Belleville, United States National Safety Apparel Full time

    Job DescriptionJob DescriptionReports To: Vice President, Product & MarketingMatrix To: President, RauckmanLocation: Belleville, IL (Rauckman HQ)FLSA Status: ExemptDirect Reports: 4 MatrixEmployment Type: Full timePosition Overview: The strategic product leader for electrical safety products has a critical role in product development, business growth and...


  • Belleville, Illinois, United States Snows Full time

    Job SummaryThe National Shrine of Our Lady of the Snows is seeking a highly skilled and experienced Executive Culinary Director to lead our Banquet Services team. As a key member of our operations team, you will be responsible for managing the delivery of dining services throughout our banquet facility, ensuring the highest level of customer satisfaction.Key...


  • Belleville, United States PCs for People Full time

    Job DescriptionJob DescriptionDescription:About the RolePCs for People is a nonprofit sustainable social enterprise with the majority of our revenue coming from earned income. The Director of Development and Marketing will lead in growing and sustaining our core revenue generating business elements. This includes grant making and philanthropy, and...


  • Belleville, United States Tutera Senior Living & Health Care Full time

    Job DescriptionJob DescriptionOverviewDirector of Nursing | DON | RN | INTERIMTutera Senior Living & Health CareSt. Paul's Rehabilitation and Health Care Center Are you an INTERIM Director of Nursing | DON seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking health care rockstars to join our team! If...


  • Belleville, United States Belleville Healthcare & Rehab Center Full time

    $5,000 Sign on Bonus! Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. POSITION DESCRIPTION: Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the...


  • Belleville, United States Belleville Healthcare & Rehab Center Full time

    $5,000 Sign on Bonus! POSITION DESCRIPTION: Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents. In partnership with the Director of Nursing, is responsible for the 24-hour supervision of Nursing Services and directs the...


  • Belleville, United States Recover-Care Healthcare Full time

    $5,000 Sign on Bonus! POSITION DESCRIPTION: Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents. In partnership with the Director of Nursing, is responsible for the 24-hour supervision of Nursing Services and directs the...


  • Belleville, United States Belleville Healthcare & Rehab Center Full time

    $5,000 Sign on Bonus! POSITION DESCRIPTION: Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents. In partnership with the Director of Nursing, is responsible for the 24-hour supervision of Nursing Services and directs the...

  • Director of Nursing

    3 days ago


    Belleville, Illinois, United States Wexford Health Full time

    Job SummaryThe Director of Nursing will play a critical role in leading the healthcare team at Wexford Health, a leading provider of correctional healthcare services. This is an exciting opportunity for a seasoned nursing professional to join our team and make a meaningful impact on the lives of our patients.Key ResponsibilitiesLead the healthcare team in...


  • Belleville, United States Belleville Healthcare & Rehab Center Full time

    $5,000 Sign on Bonus!POSITION DESCRIPTION:Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents. In partnership with the Director of Nursing, is responsible for the 24-hour supervision of Nursing Services and directs the...


  • Belleville, United States Belleville Healthcare & Rehab Center Full time

    $5,000 Sign on Bonus!POSITION DESCRIPTION:Responsible for supporting and carrying out the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents. In partnership with the Director of Nursing, is responsible for the 24-hour supervision of Nursing Services and directs the...

  • Director of Nursing

    5 days ago


    Belleville, Illinois, United States Wexford Health Full time

    Job SummaryThe Director of Nursing will play a critical role in leading the healthcare team at Wexford Health, a leading provider of correctional healthcare services. This is a challenging and rewarding opportunity for a seasoned nursing professional to make a meaningful impact on the lives of patients and staff.Key ResponsibilitiesLead the healthcare team...


  • Belleville, New Jersey, United States Clara Maass Medical Center Full time

    About the RoleWe are seeking a highly skilled and experienced Behavioral Health Director to join our team at Clara Maass Medical Center. As a key member of our leadership team, you will be responsible for guiding and directing the Behavioral Health department to achieve consistent outcomes aligned with our mission, philosophy, goals, and objectives.Key...


  • Belleville, United States Tutera Senior Living & Health Care Full time

    Job DescriptionJob DescriptionOverviewDirector of Nursing | DON | RNTutera Senior Living & Health CareSt Paul's Rehabilitation and Health Care Center Are you a Director of Nursing | DON seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking health care rockstars to join our team! If you are dedicated...

  • V&I Assembler

    11 hours ago


    Belleville, Illinois, United States Permobil Full time

    About the RoleWe are seeking a skilled V&I Assembler to join our team at Permobil. As a key member of our Valve and Inflate department, you will play a crucial role in ensuring the quality of our products.Key ResponsibilitiesQuality Assurance: Assemble and inspect valve and inflate components to ensure they meet our high standards of quality.Training and...


  • Belleville, United States St. Clair County, IL Full time

    Position Title: Director of Health Promotion & Wellness Salary: $65,000 Pay Grade: M-3 FSLA: Exempt Division: Health Promotion & Wellness Union Status: Non-Union POSITION SUMMARY: Subject to executive policy approval, performs highly responsible administrative duties to ensure the efficient and effective management of the Health Promotion and Wellness...


  • Belleville, United States GXO Logistics Full time

    Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a...