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Collections Specialist

2 months ago


Rochester, United States INA Solution Inc Full time
Job DescriptionJob Description

Position: Collections Specialist

Type: Contract

Location: Rochester, NY

Max Pay Rate: $20/hr on W2

Description:

The role is responsible for mitigating risk by resolving clients' past due balances. The position requires delivering high-quality service to branches and clients, ensuring timely and accurate resolution of receivables. Key duties include handling inbound and outbound calls to meet collections and call goals, deciding on account actions based on risk policies, researching returned EFT transactions, and evaluating high-risk accounts for escalation.