Recovery Support Specialist On-Call

1 month ago

DeKalb, United States Northwestern Memorial Healthcare Full time
Job DescriptionJob DescriptionCompany Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

Crisis Engagement Specialist/Recovery Support Specialist

Hours: On-Call

On-call shifts are M-F 5pm to 8am, Holidays and Weekends 8am to 8pm and 8pm to 8am. 

The Recovery Support Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Recovery Support Specialist uses personal and training experience to create a safe space for consumers to calmly process crisis events, learn and apply wellness strategies, and prevent future crisis events. As a member of a multidisciplinary team, the recovery support specialist operates from the Crisis Now concept and focuses on practices including recovery orientation, trauma-informed care, and a philosophy that crises are an opportunity for learning. All services are offered within an inviting, home-like, atmosphere and are designed to proactively divert crises and break the cycle of psychiatric hospitalizations. 

Responsibilities:

  • Serve as an individual advocate for consumers.
  • Utilize personal recovery experiences to provide peer support for consumers.
  • Provide recovery information and activities to all consumers; information, resources, and connection to natural supports; and must follow principles of trauma-informed care.
  • Assess and evaluate consumers’ needs, strengths, goals, and resources.
  • Utilize QMHP/LPHA when guest presents with acute crisis for appropriate triage/screening and treatment as indicated.
  • Transport consumers to and from home, appointments, meetings, and/or school.
  • Advocate within systems to promote person-centered recovery support services. Work with an interdisciplinary team in reviewing cases and developing individual plans.
  • Implement individual service plans through rehabilitation services such as case management, advocacy, outreach, skills training groups (i.e. WRAP), social rehabilitation, and community support as indicated.
  • Provide linkage case management, and participate in treatment planning and discharge planning.
  • Consult with other center staff regarding assessment and treatment/intervention planning.
  • Consult with other service agencies around case-specific and programmatic issues.
  • Refer and link consumers to other human service programs as indicated.
  • Serve as a liaison to other community agencies as needed.
  • Build relationships with local police, fire, emergency departments, and other organizations to promote awareness of Living Room services.
  • Provide on-site Living Room support and introduction to services at NM KCH and VW to patients within the hospital setting (e.g. Emergency Department, Medical Floors, etc.).
  • Train other providers and non-providers in areas related to service specialties.
  • Document service provision as required by NM Ben Gordon Center.
  • Maintain clinical and management records in accordance with policies and procedures.
  • Maintain 100% UM/UR compliance.
  • Maintain 100% documentation submission within 24 hours.
  • Maintain confidentiality.
  • Immediately report suspicions of abuse or neglect.
  • Communicate personal issues that impact your ability to perform your job duties.
  • Participation in DHS/DMH Recovery & Empowerment Statewide Calls and other training as assigned.
  • Advanced verbal and written communication skills.
  • Competent in Microsoft Windows and Office programs.
  • Good judgment.
Qualifications

Required:

  • High School Diploma or equivalent
  • Personal experience as a client, parent, guardian or caregiver of behavioral health services. Recovery Support Specialists are individuals who are in recovery or have life experience from any life altering event or disruption. Their life experiences allow them to provide recovery support in such a way that others can benefit from their experiences.
  • Valid Driver's License.
  • Proof of auto insurance
  • Annual Driving Abstract
  • Upon two years of hire, obtain your CRSS and ability to facilitate WRAP classes.

Preferred:

  • Higher degree in Behavioral Healthcare
  • Bachelor’s Degree in Behavioral Health related field
  • 1-year experience of working with individuals suffering from severe and persistent mental illness.
  • Experience with Medicaid Rule 132/140
  • Knowledge and understanding of SUPR 2060
  • Certified Recovery Support Specialist (CRSS)
  • Wellness Recovery Action Planning classes (WRAP)


Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

  • Recovery Support Specialist On-Call

    2 days ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Recovery Support Specialist Internship

    4 weeks ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Evening Recovery Support Specialist

    1 week ago

    DeKalb, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we are dedicated to fostering a supportive environment for our patients and staff. Our commitment to a patient-centered approach is what distinguishes us as a leader in the healthcare sector. As a key member of our organization, you will have the chance to contribute to our mission of enhancing healthcare...

  • Evening Recovery Support Specialist

    1 week ago

    DeKalb, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we prioritize every interaction with our patients, fostering a supportive environment that enhances the quality of care. Our commitment to a patient-centered approach distinguishes us as a frontrunner in the healthcare sector. As a vital member of our organization, you will contribute to our mission of...

  • Recovery Support Specialist Trainee Program

    1 week ago

    DeKalb, Illinois, United States Northwestern Memorial Healthcare Full time

    Position OverviewCompany Overview:At Northwestern Memorial Healthcare, we prioritize every interaction with our patients, fostering a supportive environment that distinguishes us as a leader in the healthcare sector. As a vital member of our team, you will contribute to our mission of enhancing healthcare quality across our organization.Internship...

  • Recovery Support Specialist-Casual

    1 month ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Recovery Support Specialist-Casual

    2 days ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Internship for Recovery Support Specialist

    1 week ago

    DeKalb, Illinois, United States Northwestern Memorial Healthcare Full time

    Position OverviewCompany Overview:At Northwestern Memorial Healthcare, we prioritize every interaction with our patients, fostering a positive and supportive environment. Our commitment to a patient-centered approach distinguishes us as a leader in the healthcare sector. By joining our team, you will contribute to our mission of enhancing healthcare quality...

  • Recovery Support Specialist Full Time Evening Shift

    2 months ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionHours: Full Time, 40.hours/weekSunday-Thursday, 3:00-11:30 PMThe Recovery Support Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Uses...

  • Recovery Support Specialist Full Time Evening Shift

    1 month ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Recovery Support Specialist Full Time Evening Shift

    2 months ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...

  • Casual Recovery Support Advocate

    3 days ago

    DeKalb, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewCompany Overview:At Northwestern Memorial Healthcare, we prioritize every interaction with our patients, fostering a supportive and positive work environment. Our commitment to a patient-centered approach distinguishes us as a leader in the healthcare sector. By joining our team, you will contribute to our mission of enhancing healthcare quality...

  • Traveling Interventional Radiology Specialist

    1 week ago

    DeKalb, Illinois, United States Advantis Medical Full time

    Advantis Medical is in search of a traveling Interventional Radiology Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: Interventional Radiology SpecialistDiscipline: Allied Health ProfessionalContract Duration: 13 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelAs a leading travel healthcare agency,...

  • Personal Support Specialist

    1 week ago

    DeKalb, Illinois, United States European Service at Home, Inc Full time

    Job OverviewImmediate Openings AvailableJoin Us in Providing Compassionate Care to Those in NeedAs a Personal Support Specialist, you will play a vital role in the life of your Client, offering assistance and companionship just as a family member would. We welcome candidates with no prior experience, and you will have the flexibility to create your own...

  • Family Support Specialist

    1 week ago

    DeKalb, Illinois, United States Children's Home and Aid Full time

    Children's Home & Aid is seeking dedicated individuals to join our mission-driven team, committed to fostering an equitable environment where all children and families can flourish within strong communities. With a legacy of 140 years in the human services sector, we focus on enhancing the well-being of children by empowering families and fortifying...

  • Chaplain On-Call

    1 month ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Pediatric Gastroenterology Specialist

    3 days ago

    DeKalb, Illinois, United States Healthcare United Full time

    Position Overview:Healthcare United is seeking a qualified Pediatric Gastroenterology Specialist to enhance our distinguished Medical Group of Health Providers. This role focuses on delivering exceptional neonatal and pediatric care, encompassing both elective procedures and on-call services.Key Responsibilities:Deliver comprehensive neonatal and pediatric...

  • Registered Nurse-CVIS Holding Recovery Part-Time

    2 months ago

    DeKalb, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Experienced Neurology Specialist

    4 days ago

    DeKalb, Illinois, United States Healthcare United Full time

    Healthcare United is seeking applications from skilled Neurologists to enhance our distinguished Neuro & Headache Center. As a Neurology Specialist, you will play a vital role in our extensive neurology services, which encompass neurosurgery, general neurology, and headache management. This position offers both full-time and part-time practice options,...

  • Otolaryngology Specialist

    1 week ago

    DeKalb, Illinois, United States Healthcare United Full time

    Otolaryngologist Position OverviewHealthcare United is seeking a qualified Otolaryngologist to enhance our healthcare services. Our organization is committed to providing exceptional care in a supportive environment.Required: Board Certification or eligibility in OtolaryngologyProven experience in delivering ENT care to both adult and pediatric...