Customer Service Manager

3 weeks ago


Laguna Beach, United States State Farm Insurance - Arlene Bautista Full time
Job DescriptionJob Description

Are you looking for a career to replace your job? State Farm Insurance - Arlene Bautista in Laguna Beach, California, is looking for an experienced sales representative to join our team. In this role, you will be responsible for selling products to customers utilizing phone, email, and video conferencing. You will be responsible for understanding their needs to offer products that can help them achieve their personal goals. Your prior experience in the industry will help you provide an exceptional experience to our customers. If you are an active listener, quickly build rapport with customers, are motivated, and are invested in your growth and success, this may be the perfect position for you. Apply today


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities

Develop insurance quotes, make sales presentations, and close sales.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Answer incoming phone calls on the first ring.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.

Cold call, direct email and perform other lead generation activities.

Obtain prospects information such as name, address, vehicle information and enter into quote sheets.

Contact businesses and private individuals by telephone to promote products, services and/or referral programs.

Presents and explains insurance policy options based upon prospective client needs and their personalgoals.

Develop and implement new marketing and sales strategies.


Requirements

Proficiency to multi-task, follow-thru and follow-up.

Must have ability to multi-task.

Must be awesome at opening doors and getting appointments from a cold start.

Follow through and exceed current and prospective client expectations.

Problem-Solving Capabilities.

A Property & Casualty insurance license is required.

A Life & Health Insurance license is required.

Be capable of handling customer rejection.

Previous work experience in sales, marketing, promotions or telemarketing.

Commitment to excellence, willingness to work hard, and willingness to go the extra mile.


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