Customer Service Representative

2 months ago

Mesquite, United States ASSOCIATED PACKAGING INCORPORATED Full time
Job DescriptionJob Description

Associated Packaging is looking for amazing and talented people like you Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more

As a Customer Service Representative (Inventory Specialist), you are a key member of one of the nation’s fastest growing companies. Rather than working in a call-center environment, here, your role will form tactical business relationships with specific sales partners and customers to ensure that the needs of both are met in a timely and efficient manner. Your role serves as a liaison to provide product information, solutions, and excellent customer service. With a focus on accuracy and efficiency, you play a vital role in maintaining the standards that have made Associated Packaging, Inc. an industry leader for many years.

The Customer Service Representative (Inventory Specialist), will act as a liaison and provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients.

Responsibilities:

  • Answer customers' questions about products, prices, and availability.
  • Process customer invoices, bills of lading, and purchase orders relative to material and machinery.
  • Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing.
  • Process invoices through customer portals and websites as they require
  • Obtain vendor quotes and communicate pricing to customers and salespeople.
  • Process vendor payables.
  • Research and resolve billing issues.
  • Confirm freight rates and invoicing with freight carriers.
  • Assist sales team in researching and resolving customer needs.
  • Participate in physical inventory and cycle counts of materials and parts.
  • Review purchasing reports and place stock orders accordingly.
  • Confer with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • Coordinate with freight carriers to schedule inbound and outbound shipments.
  • Responsible for sending new pricing, with the correct multiplier, to all customers.
  • Assist with loading delivery vehicles.
  • Maintain and count inventory as needed
  • Serve as a backup for the Warehouse Associate

Qualifications & Required Competencies:

  • Associate or Bachelor's Degree preferred
  • High School Diploma (or GED or High School Equivalence Certificate) required.
  • Knowledgeable of Microsoft Office products (Word, Excel, Outlook)
  • Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Excellent written and verbal communication skills
  • Organized, multi-task, high-paced, team player.
  • Certified or willing to become certified forklift operator.
  • Ability to lift a minimum of 75 lbs.

Why work at Associated Packaging, Inc.?

Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977.

Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth.

Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers.

Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team.

Associated Packaging, Inc. is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.


  • Customer Service Representative

    3 weeks ago

    Mesquite, United States Alpine Wash Full time

    Customer Service Representative - Alpine Car Wash Location : 5600 Buckner Blvd, Mesquite, TX 75149 Company Overview Alpine Car Wash is a premier provider of automotive care services in Mesquite, Texas, dedicated to delivering exceptional customer experiences and maintaining the highest standards of quality. We pride ourselves on offering top-notch services...

  • Customer Service Representative

    3 months ago

    Mesquite, United States Alpine Car Wash Full time $15 - $17

    Customer Service Representative - Alpine Car WashLocation: 5600 Buckner Blvd, Mesquite, TX 75149Company Overview:Alpine Car Wash is a premier provider of automotive care services in Mesquite, Texas, dedicated to delivering exceptional customer experiences and maintaining the highest standards of quality. We pride ourselves on offering top-notch services and...

  • Customer Service Representative

    3 weeks ago

    Mesquite, United States Morrison Products Full time

    CUSTOMER SERVICE REPRESENTATIVE Summary Provide high-quality, efficient assistance to the customers of Morrison Products and to insure consistency with Morrison policies. Make and maintain contact with all customers and provide timely and accurate assistance with inquiries, quotations, ordering, delivery, complaints, and returns. Process internal paperwork...

  • Customer Service Representative

    3 weeks ago

    Mesquite, United States Baker Brothers Plumbing, Air & Electric Full time

    Overview: Baker Brothers Plumbing, Air, & Electric is currently seeking a Full-Time - Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while...

  • Customer Service Representative

    4 weeks ago

    Mesquite, United States Baker Brothers Plumbing, Air & Electric Full time

    Overview: Baker Brothers Plumbing, Air, & Electric is currently seeking a Full-Time - Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while...

  • Customer Service Representative

    3 weeks ago

    Mesquite, United States David's Bridal Full time

    Minimal weekday hours required (join for weekends only!) $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that...

  • Customer Service Representative

    1 week ago

    Mesquite, United States ASSOCIATED PACKAGING INCORPORATED Full time

    Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance...

  • Customer Service Representative

    6 days ago

    Mesquite, United States ASSOCIATED PACKAGING INCORPORATED Full time

    Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance...

  • Customer Service Representative

    3 days ago

    Mesquite, Texas, United States Camping World Full time

    About the Role:Camping World is seeking a highly motivated and forward-thinking Customer Service Representative to join our team. As a key contributor to providing a meaningful customer experience, you will be a vital part of our organization's success.Key Responsibilities:First point of contact for customers, greeting and welcoming them in a professional...

  • Customer Service Representative

    4 days ago

    Mesquite, Texas, United States Camping World Full time

    About the Role:Camping World is seeking a highly motivated and forward-thinking Customer Service Representative to join our team. As a key contributor to providing a meaningful customer experience, you will be a vital part of our organization's success.Key Responsibilities:First point of contact for customers, greeting and welcoming them in a professional...

  • Customer Service Representative

    6 days ago

    Mesquite, Texas, United States Camping World Full time

    About the Role:Camping World is seeking a highly motivated and forward-thinking Customer Service Representative to join our team. As a key contributor to providing a meaningful customer experience, you will be a vital part of our organization's success.Responsibilities:First point of contact for customers, greeting and welcoming them in a professional...

  • Bilingual Customer Service Representative

    1 week ago

    Mesquite, Texas, United States Barri Financial Group Full time

    EXCITING SALES ASSOCIATE POSITIONBecome a valued member of our team at Barri Financial Group and DolEx Financial Services, where we strive to deliver outstanding non-banking financial solutions to our clientele across the USA. Our mission is to be the go-to provider for diverse financial services, fostering a welcoming and inclusive atmosphere. We are in...

  • Customer Service Representative

    3 months ago

    Mesquite, United States City of Mesquite Texas Full time

    Salary: $15.00/hourly minimum - $16.63/hourly midpoint (Depending on qualifications) To provide general clerical and customer service support to an assigned division; to provide professional, effective and efficient public service assistance to the g Customer Service, Customer Service Representative, Billing, Utilities, Water, Representative, Retail

  • Customer Service Representative

    3 weeks ago

    Mesquite, United States FNA Group Full time

    SUMMARY: FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA...

  • Customer Service Representative

    22 hours ago

    Mesquite, Texas, United States Murphy USA, Inc. Full time

    About UsMurphy USA, Inc. is one of the largest national gasoline and convenience retailers with more than 1,650 stores in 27 states.Our TeamWe're a team of dedicated professionals who are passionate about delivering exceptional customer experiences and providing a welcoming environment for our customers.What We OfferWe offer a range of benefits and...

  • Customer Service Representative

    5 days ago

    Mesquite, United States Crash Champions Full time

    Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Customer Care Representative

    3 weeks ago

    Mesquite, United States Abatix Corp Full time

    Job DescriptionJob DescriptionAbatix is looking for a Customer Care Representative! The Customer Care Representative is the face of the company to many of our customers, vendors and business partners.  This position assists customers over the phone, in-person and via email.  The ideal candidate is a clear communicator, friendly and willing to go above and...

  • Customer Care Representative

    2 weeks ago

    Mesquite, United States Abatix Full time

    Abatix is looking for a Customer Care Representative! The Customer Care Representative is the face of the company to many of our customers, vendors and business partners. This position assists customers over the phone, in-person and via email. The ideal candidate is a clear communicator, friendly and willing to go above and beyond to help our customers. Job...

  • Customer Service Representative

    1 week ago

    Mesquite, Nevada, United States Terrible Herbst Full time

    Become a valued member of our team at TerriblesDeliver outstanding customer supportUphold the cleanliness and organization of the storeFacilitate precise point-of-sale transactionsRestock shelves and maintain store hygieneAssist fellow team members as neededBenefits:Full-time employment opportunitiesPaid leave optionsRetirement savings planComprehensive...

  • Garden Center Merchandiser

    3 weeks ago

    Mesquite, United States National Garden Service Part time $18

    Job DescriptionJob DescriptionJOB DESCRIPTIONIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Part-Time, Seasonal Garden...