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Inside Sales Representative

2 months ago

Florence, United States Midsouth Crawlspace Solutions Full time
Job DescriptionJob DescriptionDescription:

MidSouth CrawlSpace Solutions LLC

Inside Salesperson

POSITION SUMMARY

The Inside Sales Person follows up on sales proposals written by the sales representatives and service technicians with two purposes—quality assurance and closure of the sale—and provides tactical support to other departments as needed.

ESSENTIAL JOB FUNCTIONS

· Unsold Proposal Follow-Up

o Follows up with homeowners by telephone and electronic communications for the purposes of ensuring quality and selling previously unsold proposals.

· Project Retention

o Helps to save previously sold jobs when homeowners request to cancel an installation.

o Responds promptly to homeowner requests for follow up and cancellations.

· Inside Sales Revenue

o Meets or exceeds sales goals and other key performance indicators.

· Tactical Support

o Keeps homeowner files updated, complete, and accurate.

o Performs a variety of administrative tasks to support the customer care, sales, and service teams, including scheduling leads and Annual Maintenances.

· Purpose, Mission, Values

o Lives out the company’s purpose, mission, and values.

o Provides remarkable customer experiences.

POSITION REQUIREMENTS

· Knowledge of customer service and/or sales principles and practices.

· Skill in operating a personal computer and programs.

· Ability to understand, speak, read, and write in English.

· Ability to detect/recognize information in written materials and on computer screen 75-100% of time.

· Ability to perform accurate data entry.

· High school diploma or GED preferred and 1+ years of experience in sales, customer service, or related field OR a combination of education and experience that illustrates a proven track record in this field.

· Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. Regular, reliable attendance is considered an essential job function. This document is subject to change at any time without notice.

I have reviewed, understand, and agree to this job description. I am able to perform the essential job functions outlined in this job description. I understand that if I have any questions about job duties not specified in this job description, I will immediately discuss them with my manager. I have discussed any questions I had about this job description prior to signing it below.

____________________________ ____________________________ ___________________

Printed Name Signature Date

Requirements:

Sales Experience needed