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Product Support Inside Sales Representative

3 months ago

Pleasant Grove, United States Holt of California Full time
Job DescriptionJob Description

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, service and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation.

THIS POSITION IS LOCATED IN PLEASANT GROVE CA.

SUMMARY

The Inside Sales Rep position is responsible for executing a sales plan for the assigned customer base that includes building a stronger relationship with our customers through providing parts and service solutions to support the operation and maintenance of their equipment. This position will also work with the parts and service departments to provide the best support for our customers. This position also will primarily be working by phone and e-mail to communicate and connect with customers.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

  • Regular outbound sales calls including account planning and strategy sessions with the Sales Manager
  • Qualifying leads and building relationships with customers.
  • Assemble quotations for machine repairs and parts sales
  • Maintain log of calls and quotes.
  • Partner with the Marketing team on execution of promotions and campaigns.
  • Surfaces up leads for other divisions and machine sales.
  • Proactive account management on assigned accounts
  • Updates and maintains CRM system with customer information, leads, activities and sales.
  • Engage in continued training to keep current on a range of products.
  • Other duties as assigned

SKILLS & ABILITIES

  • Teamwork - Exhibits objectivity and openness to other views, gives and welcomes feedback and contributes to building a positive team environment.
  • Written Communication - Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, able to read and interpret written information.
  • Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.
  • Accountability - Accepts responsibility for mistakes or problems; maintains ownership of assigned tasks.
  • Attitude - Demonstrates a positive attitude and supports the organization’s mission, vision and values, such as honesty and integrity.
  • Safety and Security - Observes safety and security procedures.
  • Systems and Software – Ability to utilize computers, software programs (ie. Office 365, Web mail, ERP systems etc.)

QUALIFICATIONS

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Accurate - Ability to perform work accurately and thoroughly.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Communication – Clear and concise, active listener, confident and friendly
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

EDUCATION AND/OR EXPERIENCE

A minimum of a High School diploma and at least three (3) years industry experience or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required sit and talk or hear. The employee frequently is required to stand, walk, sit, use hands and fingers, handle, or feel objects; tools, or controls; reach with hands and arms; climb or balance; and stoop kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds, and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts and outside weather conditions. The employee occasionally is exposed to wet and/or humid conditions, fumes or airborne particles, and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

COMPENSATION

Wage Range: $48,000 Annual Base + Commission

Pay Range Dependent on Knowledge, Skills, and Ability.

WHY WORK FOR HOLT OF CALIFORNIA?

Competitive hourly rate of pay with excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time. Career advancement opportunities and ongoing professional development.

Apply at www.holtca.com

Holt is an Equal Opportunity Employer M/F/V/DV. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status.

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