Warehouse Customer Service
1 month ago
Warehouse Customer Service
Anchorage, AK · Retail · $16.50/hr.
Your Responsibilities:
- Support and resolve customer issues, including shipment tracking, credits, and product availability
- Review sales orders and correct, keep records of completed work
- Accountable for all aspects of order processing including customer orders purchase orders, receiving, and production of shipping documents
- Handle packing and shipping
- Answer incoming phone calls
- Assist with customer orders
Skills and Qualifications:
- High school diploma or general education degree (GED); or equivalent combination of education and experience
- A positive attitude is an absolute requirement
- Empathy and understanding while assisting customers with orders over the phone
- Relate and align all duties, customer interactions, and other activities to an underlying business purpose
- Excellent customer service skills and be able to communicate clearly and effectively
- Resourceful and skilled in problem-solving
- Superior organization skills and the ability to manage multiple tasks simultaneously and be able to prioritize deadlines
- Detailed and process-oriented and possess critical thinking skills
- Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs/systems
Benefits: Medical, Dental, Vision, 401k, Tuition Assistance Program, Employee Assistance Program, and more
Job Posted by ApplicantPro
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