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Hotel Housekeeping Manager

3 months ago

Charlotte, United States Hilton Charlotte University Place Full time
Job DescriptionJob DescriptionAre you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application todayResponsibilities:
  • Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
  • Adhere to the department budget, oversee inventory, and order cleaning supplies
  • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
  • Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
  • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
Qualifications:
  • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
  • A High school diploma or GED is required
  • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
  • Must possess excellent leadership, organizing, and customer service skills
  • 2+ years of hospitality or guest services experience
About Company

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place continues to welcome guests from all over the world for meetings, conventions, social gatherings, weddings and more