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Housekeeper - AC Hotel & Residence Inn Charlotte City Center

2 months ago

Charlotte, North Carolina, United States Hotel Resource Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at the AC Hotel & Residence Inn Charlotte City Center. As a Housekeeper, you will be responsible for maintaining the cleanliness and comfort of our guest rooms, ensuring a positive experience for our guests.

Responsibilities
  • Maintain the cleanliness and organization of guest rooms, including making beds, changing linens, and restocking amenities.
  • Ensure that all rooms meet our high standards of cleanliness and quality.
  • Work effectively with the Housekeeping Department to maintain a clean and comfortable environment for our guests.
  • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Work collaboratively with other hotel staff to ensure a seamless guest experience.
Requirements
  • Previous cleaning experience, preferably in a hotel or related establishment.
  • Previous customer service experience, preferably in a fast-paced environment.
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs.).
  • Ability to work weekends and holidays, as needed.
  • Strong communication skills, with the ability to speak, read, and write in the English Language.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.