Client Development Manager

2 weeks ago

Dallas, United States Jackson Walker Full time
Job DescriptionJob Description

Client Development Manager (Dispute Resolution)

FLSA: Exempt

Department: Marketing/Business Development

POSITION SUMMARY

Serves as the Business Development Manager for dispute resolution-related practices. With direction from practice group leaders, provides strategic and tactical support to assigned lawyers, supervises and collaborates with marketing and business development team members and other firm business professionals to ensure the execution of practice specific business development plans, and their alignment with firm-wide business development priorities and practices.

ESSENTIAL FUNCTIONS

  • Serve as a resource to practice group leaders and as a liaison between assigned lawyers and marketing team
  • Provide strategic input and direction to assigned lawyers for the development and effective implementation of short and long-term business development initiatives, including overall strategic oversight of marketing and business development efforts for all dispute resolution-related practices
  • Foster the pursuit of new and expanded client relationships
  • Help lawyers develop best practice-based marketing and proposal materials
  • Track and report on success of business development efforts
  • Supervise practice assistants, coordinators, and specialists who work with component practices

Key Priorities in This Role:

Market and Business Intelligence

  • Track and report on market and business trends and competitive landscape

Business Development Strategy and Planning

  • Develop strategies for pursuit of new and expanded business
  • Identify cross-practice group business opportunities
  • Lead individual attorney and practice group business planning and goal setting
  • Plan and facilitate practice group meetings
  • Develop budgets and track expenditures
  • Contribute to development of key messages, marketing materials, and web content
  • Facilitate media placements identified by firm publicist

Client Services

  • Support client visits, proposal preparation, and client meetings
  • Provide strategic input on client-facing social functions involving assigned lawyers

Market Management and Leadership

  • Manage integration of new attorneys into practice group and firm
  • Assist practice group leaders with overall practice planning
  • Drive participation in and adoption of business development initiatives and tools

The above is intended to describe the high-level priorities for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

What You Bring to the Job:

  • Bachelor’s degree in marketing or business or related academic preparation (JD or MBA strongly preferred)
  • Minimum of nine years of professional services business development experience required (experience supporting dispute resolution practices strongly preferred)
  • Experience with various market intelligence and research platforms preferred
  • Customer service orientation
    • Strong interpersonal skills and ability to establish credibility with attorneys and professional staff
    • Positive attitude, approachable, courteous and respectful
  • Exceptional organizational skills
    • Motivated self-starter
    • Flexible and adaptable
    • Capable of juggling multiple projects with tight deadlines
    • Able to work well under pressure, be a problem solver, and a team player
  • Outstanding oral and written communication and editing skills
  • Well-developed research and analytical skills
  • Software proficiency in word processing, presentations, spreadsheets, database management, etc. Able to acquire new technical skills easily
  • This is a full-time position. This is an in-office role with an expectation that the candidate selected will work remotely no more than 8 hours per week and will work in person in one of Jackson Walker’s primary offices at least four days per week.
  • Work requires travel to other JW offices (roughly 20%), and occasionally requires more than 40 hours per week to perform the essential duties of the position
  • Physical requirements are:
    • Good hearing and clear speaking voice
    • Dexterity with hands and fingers
    • Must be able to lift light weights such as files and boxes (10-30 lbs)

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