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eCommerce Shipping Lead
2 months ago
The eCommerce Shipping Lead will manage the daily flow and completion of order fulfillment and packaging of a variety of products accurately.
Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversee shipping schedule of daily fulfillment orders.
- Verifying and approving shipments – outgoing and incoming.
- Verifies that completed orders meet company quality standards, and that order slips match and have the appropriate signatures.
- Maintains detailed and accurate work records.
- Collaborates with the team to identify ways to improve shipping effectiveness; implements viable ideas.
- Able to read and understand Bills of Materials (BOM) for the units to be assembled.
- Understand how to accurately label units and packages to be shipped.
- Ability to label defects or deviations found during the work process.
- Use a pallet jack and forklift to move pallets around safely as needed for loading, putting inventory away or packaging purposes.
- Demonstrate willingness to learn and help others.
- Ability to ensure themselves and colleagues are following known safety requirements.
- Have the ability to effectively communicate needed changes to SOP’s and work instructions based on best practices found.
- Support On-Time Delivery objectives by collaborating with Customer Experience team to ensure orders are being prioritized and shipped on time.
- Motivate, inspire, and foster teamwork within the Shipping/Receiving team to ensure that performance and productivity targets are achieved.
- Receives goods and verifies the quality and count of all items unloaded from trucks and trailers; checks against suppliers count and immediately reports discrepancies to carriers, supervisor, and purchasing officer per company policy.
- Verifies and records all items loaded for shipments.
- Carefully and accurately maintains shipping records for requested categories including goods returned and returnable pallets.
- Maintains database of shipment data to ensure that customer orders are updated and that appropriate billing documents are provided to accounting or other associated departments as required.
- Notifies supervisor of major discrepancies, over-shipments, or substitutions.
- Prepares bills of lading and truck tickets for shipments.
- Transports materials on shipping dock with a hand truck or other vehicle as needed.
- All other duties as requested.
KNOWLEDGE / SKILLS / ABILITIES:
- Good organizational skills and attention to detail.
- Excellent verbal and written communication skills in order to communicate with all levels of the organization to ensure issues are resolved.
- Ability to work independently and as a team in a fast-paced environment.
- Ability to anticipate work needs and interact professionally.
- Ability to keep a safe environment and well-being workplace.
- Demonstrate an exceptional attendance record.
- Excellent organizational skills and attention to detail.
- Ability to follow verbal and written instructions.
- Advanced basic Computer Skills
QUALIFICATIONS/PRIOR EXPERIENCE:
- High School diploma or equivalent.
- Three years of related experience in a manufacturing environment preferred.
- Proficient with Microsoft Office Suite and/or inventory software to maintain records, input data, and create reports.
WORK ENVIRONMENT:
- The work performed is conducted in a climate-controlled facility.
- Must be able to lift up to 50 lbs. at a time.
- Prolonged periods standing and or sitting.
- Fast paced environment.
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