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eCommerce Logistics Supervisor
2 months ago
The eCommerce Logistics Supervisor will oversee the daily operations of order fulfillment and packaging for a diverse range of products with precision and efficiency.
Key Responsibilities:- Manage the shipping timetable for daily fulfillment tasks.
- Review and authorize shipments, both outgoing and incoming.
- Ensure that completed orders adhere to company quality benchmarks and that documentation is accurate and properly signed.
- Maintain comprehensive and precise records of work activities.
- Collaborate with team members to identify and implement enhancements to shipping processes.
- Interpret Bills of Materials (BOM) for assembly units.
- Accurately label units and packages for shipment.
- Identify and document any defects or discrepancies during the workflow.
- Safely operate a pallet jack and forklift for inventory management and packaging tasks.
- Exhibit a willingness to learn and assist colleagues.
- Ensure compliance with safety protocols for self and team members.
- Effectively communicate necessary updates to Standard Operating Procedures (SOPs) based on best practices.
- Support On-Time Delivery goals by working closely with the Customer Experience team to prioritize and expedite orders.
- Encourage and cultivate teamwork within the Shipping/Receiving department to meet performance and productivity objectives.
- Receive goods and verify the quality and quantity of items unloaded from transportation vehicles; report any discrepancies promptly.
- Document and verify all items prepared for shipment.
- Maintain accurate shipping records for various categories, including returns and reusable pallets.
- Keep a detailed database of shipment information to ensure customer orders are current and that necessary billing documents are provided to accounting or relevant departments.
- Alert supervisors to significant discrepancies, over-shipments, or substitutions.
- Prepare shipping documentation such as bills of lading and truck tickets.
- Transport materials on the shipping dock using appropriate equipment as needed.
- Perform additional duties as assigned.
- Strong organizational skills and meticulous attention to detail.
- Excellent verbal and written communication abilities to interact with all organizational levels.
- Capability to work independently and collaboratively in a dynamic environment.
- Proactive in anticipating work requirements and maintaining professionalism.
- Commitment to a safe and healthy workplace.
- Demonstrated reliability and excellent attendance.
- Proficient in following both verbal and written instructions.
- Basic computer skills are essential.
- High School diploma or equivalent is required.
- A minimum of three years of relevant experience in a manufacturing setting is preferred.
- Familiarity with Microsoft Office Suite and/or inventory management software for record-keeping and reporting.
- Work is conducted in a climate-controlled facility.
- Must be capable of lifting up to 50 lbs. as necessary.
- Involves prolonged periods of standing or sitting.
- Fast-paced work environment.