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Front End Clerk

3 months ago

Saint Paul, United States Mississippi Market Natural Foods Co-op Full time
Job DescriptionJob Description

Why Work with Us?

For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about people - the ability to work with a great team to create amazing customer experiences. Whatever your reason for joining us, know this, working with us makes a difference

Position Summary:

Front End Clerks make sure customers have a great experience by greeting customers, ensuring timely and accurate transactions, assisting with bagging, and offering friendly, and caring service. They will ask customers to take part in our monthly donation campaign and sell memberships. Clerks also make sure the department is clean, well-stocked, and looks good. They ensure our products and practices follow all safety rules. Additionally, they help out with tasks in other parts of the store.

Location: 1500 West 7th Street, Saint Paul, MN 55102

Schedule: Current shifts available may vary and can include day, evening, weekend, and holiday hours to meet department needs. Flexibility required to meet business needs.

Who We're Looking For...

A positive, flexible person who shows up each day ready to support their team, create excellent customer experiences, and contribute to an inclusive environment. If you have cash handling or grocery experience, great - if not, we are willing to train

Qualifications:

  • Customer Service: Able to meet customer needs by providing excellent, welcoming, and timely service
  • Teamwork: Able to be flexible to support the changing needs of our team and store
  • Communication: Able to effectively communicate with customers and team members; uses active listening, patience, and clear communication to ensure a respectful and professional experience
  • Initiative: Able to take responsibility for creating great customer and team experiences
  • Dependability: Able to show up each day in a timely manner ready to work; shows strong follow-through
  • Diversity and Inclusion: Able to contribute to a welcoming environment for customers and team members; respects people from a variety of backgrounds and abilities 
  • Math Skills: Basic math skills; ability to timely and correctly perform addition, subtraction, multiplication and division

Preferred Qualifications:

  • Retail Experience: Experience in fast paced retail setting
  • Cash Handling: Direct experience in cash handling; knowledge of proper cash handling procedures, including counting, and verifying transaction amounts
  • Multilingual: Communicates in more than one language

Benefits: Our pay and benefits focus on meeting the financial, health, and wellness needs of our staff. They include:

  • 20% employee discount
  • Competitive paid time off and paid volunteering
  • 401(k) matching
  • Low-cost health insurance premium options, and FREE access to primary care and mental health counseling for those enrolled in our medical insurance

We offer exceptional perks including:

  • Free food "buddies"
  • Employee referral bonuses
  • Dress code that allows for inclusivity and creativity

Physical and Working Requirements:

The position involves frequent stationary tasks, along with regular movement within the Front End, store, and storage areas. Occasional positioning is required to access both low and high shelving, equipment, and products. The job also entails the frequent movement of containers weighing up to 50 lbs. Front End Clerks utilize various equipment including but not limited to a POS system. This role requires exchanging accurate information in person, over the phone, and over the store loudspeakers. Additionally, Front End Clerks may be exposed to cleaning products and loud noises.



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