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Welcome Center Associate

1 month ago


Fitchburg, United States YMCA of Central Massachusetts Full time
Job DescriptionJob DescriptionDescription:

Are you reliable, enthusiastic, and personable? Do you like working with people with a focus of making their visit the most enjoyable possible? If so, the Montachusett Community Branch YMCA is looking for you to join our Welcome Center team.


The candidate must have excellent interpersonal/ human relations skills, including the ability to establish and maintain a positive work environment with staff, volunteers, and members and the ability to resolve conflict in a professional manner.


Under the supervision of the Branch Manager, this position’s primary responsibility is for delivering the highest level of member service and telephone reception. The position is also responsible for building security and computer-related financial transactions.


The candidate must also enjoy working in a fast-paced environment while paying close attention to detail and must be dependable.


Qualifications:

  • A minimum of a high school diploma and/or 12 months of customer service experience
  • Exceptional human relations and interpersonal skills and a strong commitment to service
  • Ability to successfully multi-task


Schedule: Weekday evenings and weekends. Please let us know what your working availability is.


Job Type: Part-Time


Pay: $15.00/hour. Plus, access to facilities to all YMCA employees, Employee Assistance Program, and Sick Leave


If you are interested in the position, please consider submitting your online application today


About Us:

The Y: We’re for youth development, healthy living, and social responsibility.


The YMCA of Central Massachusetts provides an environment that reflects, respects, and celebrates our differences and the richness of diversity, resulting in strengthening the foundation of community through our pillars of youth development, healthy living, and social responsibility. The YMCA of Central Massachusetts includes our 6 branches: Central Community Branch (Worcester, MA), Greendale Family Branch (Worcester, MA), Boroughs Family Branch (Westborough, MA), Montachusett Community Branch (Fitchburg, MA), Leominster Community Branch (Leominster, MA), and Tri Community Branch (Southbridge, MA).


Requirements: