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Recreation Center Student Support Specialist

2 months ago

Fitchburg, Massachusetts, United States Fitchburg State University Full time

Position Title: Student Athletics & Recreation Services Assistant

Organization: Athletics & Recreation Services Department

The Athletics & Recreation Services Department at Fitchburg State University is seeking a committed undergraduate student to fill a vital role within our organization. This university-funded opportunity is designed for all undergraduate students eager to acquire meaningful work experience in a vibrant setting. Below are the primary duties and qualifications associated with this position:

  • Deliver exceptional customer service to all users of the Recreation Center
  • Consistently uphold and enforce center regulations
  • Assist with opening and closing operations as necessary
  • Verify OneCard access and proficiently utilize computer systems
  • Process transactions via BlackBoard
  • Oversee equipment checkout and maintain inventory
  • Guide users through membership application processes
  • Ensure the cleanliness and sanitation of fitness equipment
  • Provide support during medical emergencies, including CPR/AED assistance
  • Respond promptly to internal communications
  • Participate in meetings and training sessions as required

Qualifications:

  • Current full-time undergraduate student at Fitchburg State University
  • Proactive and approachable demeanor in customer service
  • Excellent verbal and written communication abilities
  • Capacity to manage detail-oriented tasks with accuracy and efficiency
  • Reliable, responsible, and professional conduct
  • Self-driven with the ability to work independently