Front Office Manager

3 weeks ago

Bloomfield, United States Great Lakes Hospitality Group Full time
Job DescriptionJob DescriptionFront Office Manager:

Job Purpose:  To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel. Concierge and garage services may also report to this position.

Job Responsibilities: 

  1. Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development.  Schedule staff according to labor standards and forecasted occupancy.
  2. Maintain standards of guest service quality.  Contribute to the profitability and guest satisfaction perception of other hotel departments.  Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
  3. Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
  4. Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel.  Participate in the preparation of the annual hotel budget.
  5. Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
  6. Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
  7. Receive departmental related guest complaints and ensures corrective action is taken.
  8. Ensure staff uses guest interaction skills.  Reward employees who meet/exceed guest expectations.
  9. Other duties as assigned.

Job Skills:

  1. Analyze and interpret business records and statistical reports; interpret policies established by administrators.
  2. Use mathematical skills to interpret financial information and prepare budgets.
  3. Understand the government regulations covering business operations.
  4. Make business decisions based on production reports and similar facts, experience, and opinion.
  5. Plan and organize the work of others.
  6. Change activity frequently and cope with interruptions.

Job Qualifications:  

Experience

Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.

  • Front Desk Manager

    1 week ago

    West Bloomfield, United States Dental Practice Full time

    Job DescriptionJob DescriptionThis position is for a Front Desk Manager for our Dental Practice in West Bloomfield.** MUST HAVE EXPERIENCE AS A FRONT DESK / OFFICE MANAGER IN A DENTAL OFFICE **Job Duties· Manage all staff and patient related issues.· Manage the overall schedule to make sure it's full.· Oversea the scheduling coordinator to make sure...

  • Front Desk Manager

    1 week ago

    West Bloomfield, United States Dental Practice Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insurancePaid time off This position is for a Front Desk Manager for our Dental Practice in West Bloomfield.** MUST HAVE EXPERIENCE AS A FRONT DESK / OFFICE MANAGER IN A DENTAL OFFICE **Job Duties Manage all staff and patient related issues. Manage the overall schedule to make sure it's full....

  • Front Desk Manager

    1 week ago

    West Bloomfield, United States Dental Practice Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insurancePaid time off This position is for a Front Desk Manager for our Dental Practice in West Bloomfield.** MUST HAVE EXPERIENCE AS A FRONT DESK / OFFICE MANAGER IN A DENTAL OFFICE **Job Duties Manage all staff and patient related issues. Manage the overall schedule to make sure it's full....

  • Front Desk Agent

    2 weeks ago

    Bloomfield, United States Crescent Full time

    Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special eventsAdvise your shift team of any special events or VIP Guests in the hotel that dayMaximize sales revenues through up-selling...

  • Front Desk Manager Dental

    1 week ago

    West Bloomfield, United States Dental Practice Services Inc Full time

    Benefits: Dental insurance Health insurance Paid time off This position is for a Front Desk Manager for our Dental Practice in West Bloomfield. Benefits include PTO, Holiday, Medical Coverage, etc... Job Duties · Manage all staff and patient related issues. · Manage the overall schedule to make sure it's full. · Oversea the scheduling coordinator to make...

  • Front Desk Agent

    2 weeks ago

    Bloomfield Twp, United States Crescent Services Full time

    Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Maximize sales revenues through...

  • Front Desk Agent

    3 days ago

    Bloomfield Twp, United States Crescent Services Full time

    Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Maximize sales revenues through...

  • Office Manager/bookkeeper

    7 days ago

    Bloomfield, United States Thomas Hooker Brewing Company Full time

    **Office Manager Bookkeeper** Thomas Hooker Brewing is looking for a detail-oriented and organized Office Manager with bookkeeping expertise to support our operations. As the Office Manager, you'll oversee administrative tasks, maintain efficient office operations, and contribute to our success. If you have excellent organizational skills, thrive in a...

  • Bookkeeper Office Manager

    3 weeks ago

    Bloomfield, United States GARNER BROS PLUMBING & HEATING Full time

    Job DescriptionJob DescriptionOur company is currently seeking ​a Bookkeeper Office Manager to join our family! We are a small plumbing Business located in Bloomfield NJ with a total of 4 employees.Responsibilities:Updating clients’ details, creating and sending invoices to clients, creating statements, estimates and sales reciepts.Managing and recording...

  • Assistant Office Manager

    3 weeks ago

    Bloomfield, United States Superior Tech HVAC & R, Inc Full time

    Job DescriptionJob DescriptionJOB SUMMARY: This is a permanent position to handle the office management of a growing HVAC & R Company that has been serving the greater part of NJ and NY since 1992.HVAC SERVICE WORKMust have worked in a HVAC, Construction, Electrical or Plumbing officeReceive dispatched work orders for HVAC service calls via email, fax and...

  • Business Office Manager

    2 weeks ago

    Bloomfield, United States iCare Health Network Full time

    Business Office ManagerResponsibilities: •Oversee and manage facility A/R, resident trust accounts, general ledger and A/P •Ensure proper Medicare/Medicaid billing •Supervise Business office staff Qualifications: •Working knowledge of various software programs, required., •Knowledge of Medicare and Medicaid billing procedures, required....

  • Business Office Manager

    3 weeks ago

    Bloomfield, United States CareerBuilder Full time

    Business Office Manager Responsibilities: Oversee and manage facility A/R, resident trust accounts, general ledger and A/P Ensure proper Medicare/Medicaid billing Supervise Business office staff Qualifications: Working knowledge of various software programs, required., Knowledge of Medicare and Medicaid billing procedures, required. Bachelors in...

  • Escrow Officer

    2 weeks ago

    Bloomfield, United States Conexess Full time

    Job Description: Position Title: Program Manager IStart Date: February 20, 2024Length of Contract: 6 monthsLocation: Seattle WAOn-site - Primary location is international district in Seattle. This role will often need to travel to sites in Redmond and near the Stadium office as well.Role Mandate:The Program Manager (PM) will support the Quantified...

  • Escrow Officer

    2 weeks ago

    Bloomfield, United States Conexess Full time

    Job Description: Position Title: Program Manager I Start Date: February 20, 2024 Length of Contract: 6 months Location: Seattle WA On-site - Primary location is international district in Seattle. This role will often need to travel to sites in Redmond and near the Stadium office as well. Role Mandate: The Program Manager (PM) will support the Quantified...

  • medical assistant/front desk

    3 weeks ago

    Bloomfield, United States Pranay Bhatt MD PLLC Full time

    Job DescriptionJob Descriptionmedical office experience preferred.  candidate must have knowledge of routine medical office procedures like insurance eligibility, precertification and ear skills.full time  

  • Office Assistant Home Care Office Bloomfield Hills

    4 days ago

    Bloomfield Hills, United States Right at Home Tri County Metro Full time

    Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Unique position for a seasoned home care aide with office experience  Competitive pay rate* Busy but pleasant work environment M - F 8am to 5pm Weekly direct...

  • Chief Financial Officer

    1 week ago

    Bloomfield Hills, United States Metropolitan Family Services Full time

    Job Summary Reporting to the Chief Executive Officer, the Chief Financial Officer (CFO) is responsible for the financial operations of Jewish Family Service. The CFO will work collaboratively with the CEO, the Board of Directors, its Finance and Audit Committees, and the professional Leadership Team to develop and implement financial strategies that ensure...

  • Principal & Major Gifts Officer

    6 days ago

    Bloomfield Hills, United States Cranbrook Inc Full time

    Principal and Major Gifts OfficerReporting to the Director of Individual and Planned Giving (DIPG) of Cranbrook Educational Community (CEC), the Principal and Major Gifts Officer (PMGO) maintains an active personal portfolio of principal and major gift prospects and existing donors and uses professional prospect management techniques to manage their...

  • Chief Financial Officer

    3 weeks ago

    West Bloomfield, United States Jewish Family Service of Metropolitan Detroit Full time

    Job DescriptionJob DescriptionJob SummaryReporting to the Chief Executive Officer, the Chief Financial Officer (CFO) is responsible for the financial operations of Jewish Family Service. The CFO will work collaboratively with the CEO, the Board of Directors, its Finance and Audit Committees, and the professional Leadership Team to develop and implement...

  • Location Sales Manager

    3 weeks ago

    Bloomfield, United States Sinclair Tractor Full time

    Job DescriptionJob DescriptionPosition Specifics:Department: SalesReports to: Regional Sales ManagerType of Employment: Full TimeWage Type: SalaryLocation: Bloomfield, IowaAt Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With...