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Airport Retail Zone Leader
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Ticket and Retail Sales Agent
4 months ago
- Warmly and graciously greet all guests upon arrival
- Be knowledgeable of daily and weekly boat schedule
- Be courteous and helpful in guests’ decision-making process.
- Up-sell and recommend additional add-on services to cruises
- Answer the telephone within two rings
- Speak clearly to guests in person and over the phone
- Accommodate special seating requests for guests whenever possible
- Enter information in the computer efficiently and accurately
- Maintain cleanliness of the work area and gift shop
- Relay messages to the sales department as needed
- Thank guests as they leave and invite them to return
- No previous experience is required
- Must be able to work in a standing position for long periods of time (up to 5 hours)
- Must be able to communicate clearly and effectively in the predominant language(s) of our guests
- Must have exceptional grooming habits
- Must possess basic math skills and can handle money and operate a point-of-sale system.