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Area Coach

5 months ago

San Luis Obispo, United States Cotti Foods Corporation Full time
Job DescriptionJob DescriptionCotti Foods, Franchisee of Taco Bell, Wendy’s, and Pieology has an excellent opportunity for a highly-skilled and motivated Area Coach who is deeply passionate about growing their career in the Restaurant Industry. Currently seeking a candidate for our Taco Bell stores in the San Luis Obispo area.


Scope of Work - Including but not limited to:

  • Oversees 2-3 restaurant locations.
  • Absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
  • Accountable for coaching and training various levels of management to achieve operational excellence.
  • Is involved in the process for new employee orientation and monitors training processes to ensure the quality of training of team and managers.
  • Works with Human Resources on employee relations matters including but not limited to hiring, terminations, or investigations.
  • Creates and maintains a safe environment for all employees and guests.
  • Determines, gathers and identifies information related to chronic or excessive repairs and maintenance issues.
  • Develops and maintains management staffing levels; drives full management staffing for each location in the market; commits to the selection process; monitors staffing levels to anticipate sales seasonality.
  • Encourage a top-line orientation through operational focus.
  • Ensure that correct operational procedures are followed at all times.
  • Lead employee recognition and motivation efforts throughout the market.
  • Partner with each General Manager in the market to build and reach sales goals.
  • Provide leadership for each manager in the market to ensure guest satisfaction.
  • Provides needed employee relations assistance to managers and is proactive in addressing employee relations needs in the market.
  • Utilize available reports to identify opportunities.
  • Revise and/or formulate policies and promote their implementation.
  • Supervise staff from different departments and provide constructive feedback.


Required Skills/Abilities:

  • Able to make quick, appropriate decisions, and take action.
  • Act in a friendly, courteous, and helpful manner towards guests and subordinates at all times.
  • Communicate viewpoints and concerns to employees in a constructive manner.
  • Capable of making quick and appropriate decisions.
  • Detail-oriented with the ability to multitask and prioritize.
  • Demonstrate patience and a positive attitude when delegating tasks and giving instructions.
  • Present a tidy appearance with good hygiene.
  • Strong verbal, reading, and math skills.
  • Strong computer literacy.
  • Take ownership and responsibility to solve problems.


Qualifications:

  • 2-3 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environment.
  • Basic business math and accounting skills with strong analytical/decision-making skills.
  • Dynamic, energetic, and positive leader who is proactively driven to get things done the right way.
  • Excellent organization and time management skills.
  • Good communication skills with strong interpersonal and conflict-resolution skills.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
  • Strong leadership skills around coaching, developing the team, driving culture, problem-solving, executing tasks, and achieving results through others.
  • Minimum 50-hour work week availability.
  • Must be willing and able to pass a background check
  • Valid Drivers License is required

Physical Requirements:

  • Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends as needed


Ability to Relocate:

  • San Luis Obispo, CA: Relocate before starting work (Required)

50 hours per week