IT Technical Account Manager

1 month ago

Eugene, United States Pacific Office Automation Full time
Job DescriptionJob Description

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We're looking for a Technical Account Manager to join our team This is an on-site position at our office in Eugene, OR.

As an IT Technical Account Manager (TAM) your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Information Technology sale including; post-sales calls, directing the client with on-boarding, conducting network discoveries, and providing technical direction and support. Complete quarterly business reviews, maintain a good working technology relationship with current clients and sales engineers.

Essential Job Duties

  • A comprehensive consultation with IT clients at the highest technical levels on a quarterly basis.
  • Provide Technical recommendations during the initial sales process, presenting the components of the Maturity Model and assist with a Technology roadmap.
  • Work in a team environment with other TAM’s that support our clients.
  • Design, write and develop a scope of work for IT applications and hardware installations.
  • Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base.
  • Providing training, development, and direction of IT Engineers that support over 200 Outside Sales Representatives.
  • Developing and maintaining a 'trusted advisor' relationship with the current IT service desk, sales teams, and clients.
  • Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements. Ongoing development of IT and industry knowledge.

Qualifications

  • 3-5 years experience as a Technical Account Manager
  • Bachelor’s degree in Business, Computer Science, or Management Information Systems
  • Net+ Certified, MCP, MCA, MCSE, Cloud, Firewall
  • Knowledge of IT managed services, IT Project engineer, sales experience, coupled with management in a technical field
  • A good understanding of general IT operations and service management
  • Great customer service
  • Risk mitigation, security, web technologies, routing, exchange, active directory and servers
  • Cloud technologies AWS, Email, and Server migration, VPN technologies, data migration, systems integration, VMware, Hyper V, etc.

Benefits

  • Trips, clubs, awards, group events, team building
  • Team-player environment
  • Matched 401k
  • Medical/Dental/Vision/Life insurance plans
  • Company car / monthly car allowance
  • PTO, Vacation, Sick Leave
  • FSA programs/HSA programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.


#INDSP

#LI-Onsite

  • Account Manager

    2 days ago

    Eugene, Oregon, United States Airgas Full time

    About the RoleWe are seeking an experienced Account Manager to join our team at Airgas Specialty Products. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers in the Pacific Northwest territory, covering WA, OR, and ID.Key ResponsibilitiesMaintain Gross Margins: Ensure that our...

  • Account Manager

    2 weeks ago

    Eugene, United States King Retail Solutions Full time

    King Retail Solutions provides award-winning retail store design, manufacturing, distribution, installation, and complete program management services to local, national, and global retail clients and has been doing so for over 50 years.We are thinkers, doers, idealists, and artists. All of us here have one thing in common: we care deeply about our clients’...

  • Technical Writer

    4 days ago

    Eugene, United States Manpower Full time

    Our client, a leader in Biotech Manufacturing, is seeking a Technical Writer to join their team. As a Technical Writer, you will be part of the Operations Project Management department supporting the Finished Goods Manufacturing team. The ideal candidate will have strong technical writing skills, proficiency in scientific processes, and advanced Excel...

  • Technical Writer

    6 days ago

    Eugene, United States Maxonic Full time $25 - $29

    Job DescriptionJob DescriptionJob Description: Operations Technical WriterLocation: Eugene, ORDuration: 6+ months contract How will you make an impact?The Technical Writer position is part of the Operations Project Management/Technical Documentation team in Eugene, OR. This position will support a manufacturing operation that produces products used for...

  • Technical Writer

    2 days ago

    Eugene, United States Kelly Science, Engineering, Technology & Telecom Full time

    Technical WriterShift: M-F, 8am-4:30pmLength of Assignment: 6 months+Location: Eugene, OR- 100% onsitePay: $29/hrSeeking a Technical Writer in Eugene, OR. This position will support manufacturing operations that produces products used for labeling and detection in cell biology, molecular biology, and related fields. Great role for scientific professionals...

  • Technical Writer

    3 days ago

    Eugene, United States Kelly Science, Engineering, Technology & Telecom Full time

    Technical WriterShift: M-F, 8am-4:30pmLength of Assignment: 6 months+Location: Eugene, OR- 100% onsitePay: $29/hrSeeking a Technical Writer in Eugene, OR. This position will support manufacturing operations that produces products used for labeling and detection in cell biology, molecular biology, and related fields. Great role for scientific professionals...

  • Senior Accountant

    1 week ago

    EUGENE, United States CV Resources Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...

  • Senior Accountant

    5 days ago

    EUGENE, United States CV Resources Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...

  • Senior Accountant

    2 weeks ago

    EUGENE, United States CV Resources Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...

  • Senior Accountant

    3 weeks ago

    Eugene, United States CV Resources Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...

  • Senior Accountant

    3 weeks ago

    EUGENE, United States CV Resources Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...

  • OPERATIONS TECHNICAL WRITER

    18 hours ago

    Eugene, United States Experis Full time

    Our client, Biotechnology domain is seeking a OPERATIONS TECHNICAL WRITER to join their team. As a OPERATIONS TECHNICAL WRITER, you will be part of the client team OPERATIONS TECHNICAL WRITER 29851 Willow Creek Eugene Oregon 97402 United States 6+ Months Contract  Shift timings Exact Schedule - 8am-430pm M-F Job Description How will you make an...

  • Senior Accountant

    3 weeks ago

    Eugene, United States The Judge Group Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...

  • Lead Financial Accountant

    2 days ago

    Eugene, Oregon, United States CV Resources Full time

    CV Resources is collaborating with a prominent educational organization to find a Senior Accountant for a long-term temporary engagement. This institution is committed to promoting academic excellence and individual development. We are in search of a proficient Temporary Senior Accountant to become part of the finance department, assisting with intricate...

  • Technical Customer Support Coordinator

    3 months ago

    Eugene, United States SentinelOne Full time

    **Careers** **Technical Customer Support Coordinator** **Technical Customer Support Coordinator** Location: Department: Region: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver...

  • Lead Financial Accountant

    7 days ago

    Eugene, Oregon, United States CV Resources Full time

    CV Resources is collaborating with a prominent educational organization to find a Senior Accountant for a long-term temporary role. This institution is committed to promoting academic excellence and individual development. We are in search of a proficient Temporary Senior Accountant to become part of the finance department, assisting with intricate account...

  • Health Plan Account Manager

    2 weeks ago

    Eugene, United States Insight Global Full time

    Location:HYBRID – Eugene, ORMostly remote, some required travel to surrounding areas. Must live in Oregon.Compensation:$70,000 to $107,000 per year annual salary, eligible for yearly bonuses.Must Haves5+ years of experience in the insurance industry with service with an emphasis on direct, in-person client contactStrong background with an understanding of...

  • Health Plan Account Manager

    2 weeks ago

    Eugene, United States Insight Global Full time

    Location:HYBRID – Eugene, ORMostly remote, some required travel to surrounding areas. Must live in Oregon.Compensation:$70,000 to $107,000 per year annual salary, eligible for yearly bonuses.Must Haves5+ years of experience in the insurance industry with service with an emphasis on direct, in-person client contactStrong background with an understanding of...

  • Commercial Lines Account Manager

    4 weeks ago

    Eugene, United States McCulloh Consulting Full time

    Job DescriptionJob DescriptionAre you passionate about making a difference in the world of insurance? Join our dynamic Account Management Team and be at the forefront of delivering top-tier service and strategic oversight to some of the most prominent commercial groups in Southern Oregon. If you're ready to take on a role that combines strategic...

  • Senior Bank Accountant

    5 days ago

    EUGENE, United States CV Resources Full time

    CV Resources is partnering with a leading educational institution on the search for a Senior Accountant on a long-term temporary basis. Our client is dedicated to fostering academic excellence and personal growth. We are seeking a highly skilled Temporary Senior Accountant to join the finance team and assist with complex account reconciliations and accrued...