Project Coordinator

1 month ago

Orlando, United States Let's Pave Full time
Job DescriptionJob DescriptionDescription:

Position Summary: Let’s Roof is seeking a Project Coordinator to join our National Accounts team and play an integral role with our fast-growing company. The Project Coordinator will help support all Sales and Operational activities to ensure the efficient planning, execution, and completion of all assigned projects. They will assist the National Accounts Team with qualifying new job requests, estimating costs and price on maintenance work, assisting with sourcing and scheduling jobs, creating and delivering sales proposals, keeping various systems and records updated timely, gathering key documents on each job, and supporting each business unit as necessary.


Essential Duties and Responsibilities:

  • Responsible for supporting the National Account team by maintaining strong relationships with customers on behalf of Let’s Pave. The Project Coordinator is responsible for servicing each customer account assigned to them to assist in the growth of market share.
  • Qualify and vet requirements with Customers on new job requests. This includes, but not limited to, gathering as much information as possible such as specifying areas needing repair, photos, budgets, due dates, and key contacts.
  • Internally estimate cost and price on small-to-medium size maintenance jobs to maximize speed and margin.
  • Occasionally work with Company’s Subcontractors to secure job costs and coordinate schedule between them and Customer.
  • Prepare customer proposals and presentations for timely delivery to current and prospective customers, adhering to company standards and client requirements.
  • Occasionally act as a liaison between the project team and external parties, including subcontractors, vendors, and onsite/corporate customer contacts to ensure timely project delivery and ensure all requirements are met.
  • Maintain and organize any project documentation as needed. (Organization is crucial)
  • Backup support for maintaining Customer’s Work Order Systems with timely updates, information and documentation.
  • Provide customer updates or new requirements to internal team members as needed and assist in the coordination of efforts to ensure customer satisfaction.
  • Utilize Let’s Pave’s CRM program to maximize productivity, accuracy and completeness of project records, and customer management.
  • May serve as back-up to the Account Manager from time-to-time.

Knowledge, Skills, and Abilities:

  • Strong organizational and multitasking abilities.
  • Basic financial principles such as revenue, direct costs, and gross profit.
  • Excellent attention to detail and accuracy in paperwork and data management.
  • Proficient in using project management software and office productivity tools (e.g., Microsoft Office Suite, project management platforms).
  • Effective communication skills for liaising with internal teams and external parties.
  • Knowledge of construction project terminology and processes is a plus.


Requirements:
  • Bachelor’s Degree or relevant experience in similar field (Preferred).
  • 2 – 3 years in a client support role (Construction Industry Preferred).
  • Proven experience in project coordination or a related role (Preferred).
  • Having worked within a high volume, fast-paced transactional environment. (Required).
  • Proficiency with Microsoft Office (Required).
  • Demonstrated ability to communicate with customers with confidence and poise. (Required).
  • Demonstrated ability to manage customer and project management timelines. (Required).
  • Highly developed organizational and communication skills.(Required).
  • Willingness to work after hours to support customer needs, inquiries and problem resolution (Required).


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