![The Arc of Crawford County Inc](https://media.trabajo.org/img/noimg.jpg)
Supported Employment Program Specialist
2 months ago
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage a Caseload of Diverse Individuals
- Provide each individual with the opportunity to live his/her own Everyday Life
- Develop a rapport with individuals’ families and county representatives to facilitate communication in all aspects of individuals’ lives
- Attend team meetings as necessary to provide input on an individual’s progress during program
- Schedule and attend doctor’s appointments as needed with individuals
- Perform satisfaction surveys on a quarterly basis to ensure individuals are happy with their service
- Reinforce that individuals’ outcomes are being met during program, and that they are appropriate
- Provide direct service as needed to ensure quality of program
- Search for and provide opportunities for individuals to advance their lives
- Provide emotional support to individuals through difficult life situations
- Assist in identifying individuals’ strengths and how they can use them in the community
- Supported Employment
- Adhere to the “Provider Agreement” between OVR and The Arc; oversee supported employment services as defined within the agreement
- Provide individuals with frequent and intensive support prior to employment, during initial employment and after the provision of OVR services to maintain employment
- Develop Supported Employment Support Plans/Goals
- Assist individuals to enter competitive integrated employment as quickly as possible, achieve stability in a competitive integrated work setting with natural supports, and move into extended services, as needed with other long-term funding sources
- Develop a fading plan for services as appropriate to ensure successful stabilization in employment
- Attend initial/ongoing OVR meetings as necessary to provide input on an individual’s progress
- Keep continued line of communication open with OVR counselors and update on all changes
- Participate in trainings determined necessary by OVR
- Provide collaboration/support for employers to ensure successful placement in employment locations
- Submit all service reports through the Commonwealth Workforce Development System (CWDS); OVR may refuse payment for services that have not been properly documented or for incomplete or substandard services
- Accept or deny referral for SE services within CWDS
- Submit invoices and documentation of services to CWDS within 30 days of completion of services or phases
- Maintain updated and accurate information and hours worked in CWDS, making changes no later than 10 days
- Develop mandatory trainings necessary for job coaches to excel at their position
- Add new referral information into the appropriate software systems
- Track Supported Employment Professionals’ trainings
- Collaborate with scheduling to pair new referrals with Supported Employment Professionals
- Adjust reports from Supported Employment Professionals to ensure correct information after submission
- Stay up to date on new services provided through OVR and offer new options to individuals in the program
- Supervise Supported Employment Professionals & Direct Support Professionals
- Develop a strong, professional rapport with DSPs
- Create a welcoming environment for DSPs to thrive
- Identify strengths of DSPs and assist them in applying these strengths to their daily work
- Train new and existing DSPs on the specific needs of each individual on your caseload
- Communicate necessary information to DSPs regarding the individuals they serve
- Monitor DSPs during work hours to assess their work performance
- Mentor DSPs having difficulties in work performance by modeling what they could improve
- Provide critical, strengths-based employee evaluations to assess DSP performance
- Facilitate positive change in DSPs by providing verbal and written corrections when behavior goes against agency policy
- Mentor DSPs obtain The Association of Community Rehabilitation Educators (ACRE) Basic Employment Certificate
- Office Duties
- Update ISPs and individuals’ records as changes are made
- Organize and store individuals’ files securely
- Collect daily progress reports from DSPs and assess them to make sure outcomes are met
- Approve mileage and business expenses of DSPs
- Verify employees’ timesheets on a weekly basis
- Provide documentation quarterly to track each individuals’ progress
- Attend staff, program specialist, and DSP meetings for agency updates and to provide input on changes going on in the agency
- Report incidents to HCSIS in a timely manner and follow-up when appropriate
- Assist as-needed with scheduling to ensure all individuals’ needs for program are met
- Other
- Promotes agency values during and outside of office hours
- Participates in a wide variety of special projects and committees to improve program quality and diversity for individuals and staff
- Perform extra-curricular activities as assigned and volunteered for to better the agency
- Engages in The Arc’s community in a positive and productive way
- Communicates with co-workers, management, clients, and others in a professional manner
- Conforms and abides by all regulations, policies, work procedures, and instructions
- Develop a basic understanding of all programs The Arc offers to individuals receiving services to communicate as needed
- Collaborate with potential employers to secure integrated employment locations for individuals
- All other duties as assigned.
EDUCATION AND/OR EXPERIENCE: A bachelor’s degree in Human Services or a related field is preferred but not required. A high school diploma is required.
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