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Warranty Administrator

3 months ago

North Aurora, United States Gerald Auto Group Full time
Job DescriptionJob Description

Gerald Hyundai is seeking an experienced Warranty Administrator to join their team in North Aurora.

  • Ability to learn and understand the manufacturer warranty policies and procedures.
  • Establishes and maintains a productive relationship with the manufacturer representatives.
  • Review warranty repair orders for accuracy and required documentation.
  • Monitors for abuse and fraud including excessive diagnosis and straight time.
  • Reviews all returned and rejected warranty claims, correct all errors, and resubmit claims.
  • Provides daily reports to the management team regarding claim status.

Job Requirements

  • Minimum of 1 year previous warranty administrative experience.
  • Strong organization and communication skills.
  • Effective time management and prioritization skills.
  • Possess a high degree of integrity and professionalism.
  • Ability to work in a team environment.
  • DealerTrack experience preferred.
  • Kia or Hyundai experience is a plus but not required.

Benefits

  • 401(K) retirement savings plan and matched contributions.
  • Paid holidays, vacations, and PTO days.
  • Paid maternity leave, up to six weeks.
  • Health, life, vision, dental, and disability insurance options.