Vice President, Client Lead

4 weeks ago

Chicago, United States Epsilon Full time
Job DescriptionJob DescriptionJob Description

How You’ll Make an Impact

The Vice President, Client Lead will be responsible for leading a high-performing team of leaders, collaborating with cross-functional partners to develop innovative solutions and build enduring client relationships. You'll directly contribute to Epsilon's growth by exceeding revenue targets and driving measurable client success stories. The VP, Client Lead will report to the Managing Director of our Retail vertical and work closely with assigned Epsilon clients. You will work closely with stakeholders from Business Development, Account Management, Finance and Product Development all to drive client retention and revenue growth.

What You’ll Achieve

  • Oversee key accounts, acting as a trusted advisor who guides problem-solving discussions and aligns our comprehensive suite of solutions.
  • Demonstrate Epsilon's value by crafting innovative solutions that meet client needs and our business goals.
  • Lead key client meetings, fostering collaboration with internal partners and Publicis Group teams when relevant.
  • Develop trusting, productive relationships with key stakeholders across products, analytics, and platforms – driving value for our clients.
  • Lead the development of cross-functional goals (data, tech, and media) aligned with company vision and values.
  • Track progress towards sales goals on a regular basis.
  • Champion the development of key value propositions for your clients, ensuring product solutions align with their business objectives.
  • Act as a liaison between clients and product teams.
  • Manage and coach a team of Directors and Sr. Directors.
  • Motivate the team by setting clear expectations, developing career paths, providing constructive feedback, and maintaining a high level of performance.
  • Foster a collaborative environment where your team can thrive and develop key account plans.
  • Collaborate with other leaders to solve business challenges, identify growth opportunities, and enhance organizational efficiency and effectiveness.

Who You Are

  • You're a highly motivated leader who thrives in a dynamic environment. You excel at building strong relationships with clients and internal teams alike, fostering a collaborative atmosphere where everyone can grow and succeed.
  • Your strategic thinking and communication skills are top-notch. You can effectively articulate Epsilon's value proposition and develop compelling narratives that resonate with clients. You're also a skilled storyteller, able to inspire and motivate your team and others around you.
  • You're a problem-solver with a visionary outlook. You can identify and implement innovative solutions that address client challenges and drive growth.  You're comfortable working at a fast pace and possess the ability to inspire others to collaborate and move forward together
  • Building strong partnerships is a core strength. You have a knack for fostering trust and becoming a trusted advisor to your clients. You're adept at working with diverse stakeholders, including internal teams, executives, and industry groups

Qualifications

  • Experience leading large enterprise accounts
  • 6-8 years of experience developing, growing, and managing client relationships, with a proven track record of driving revenue growth
  • 2-3 years of direct team management experience, where you demonstrate strong leadership and collaboration skills
  • The ability to connect technology to tangible business outcomes
  • Excellent communication, interpersonal, influencing, and negotiation skills
  • A desire for continuous learning and fostering the development of others
  • Strong organizational skills and a keen eye for detail
  • Programmatic experience or ad tech selling experience
  • Vertical knowledge in a relevant area (retail, dining, finance, healthcare, auto, technology)
Additional Information

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

  • Act with integrity. We are transparent and have the courage to do the right thing. 
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
  • Respect all voices. We embrace differences and foster a culture of connection and belonging. 
  • Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

  • Time to Recharge: Flexible time off (FTO), 14 paid holidays 
  • Time to Recover: Paid sick time  
  • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
  • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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